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Billing Manager

2 weeks ago


McKees Rocks, PA, United States Cornerstone Care Full time

Work for an employer who loves you back Join our GROWING team

Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking a Billing Manager to join our team.This is a not a fully remote role, but some remote work is available. Office location can be based on any of the following sites: Sto Rox, Hilltop, Greensboro, Mt. Morris, Waynesburg or Burgettstown.

Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved."

Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.

We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.

POSITION SUMMARY: Responsible for overseeing the day-to-day activities of the billing department and for ensuring that billing and processing of payment receipts are consistently completed in a timely manner and in accordance with organizational, state, federal, and payer specific policies.

JOB DUTIES AND RESPONSIBILITIES:

  • Supervises the Billing Specialists their work schedules.
  • Functions as a liaison between the billing team members and management.
  • Ensures completeness, accuracy, and compliance of billing with standard operating procedures and best practices.
  • Reviews billing staff processes for accuracy and resolves inconsistencies.
  • Identifies and assists in addressing errors and other issues discovered.
  • Advises Revenue Cycle Director of problems and concerns within the billing department; communicates any recommendations, questions, concerns, regarding department operation improvements.
  • Oversees the arrangement and managing of invoices, billing adjustments, and credit management.
  • Coordinates. with the billing team, to improve processes associated with the gathering and the passing of the data required to create billings. These must meet customer expectations and minimize disputes and potential payment delays.
  • Develops and maintains work schedules to cover the Billing Office. Helps to cover time off.
  • Monitors filing of insurance claims, secondary insurance filings and ensures that all billing questions are answered in a timely manner.
  • Researches and responds to patients' questions and concerns in a thorough, considerate, and timely manner; all while exercising discretion and professional judgement.
  • Supports management by providing timely and accurate payment and account standing information, including updating activity reports and proactively escalates billing issues to management.
  • Maintains required records and files.
  • Implements and maintains appropriate internal controls over accounts receivable and cash receipts functions. Monitors activities with collection agencies, insurance companies, information technology, customers, and providers.
  • Works with Director to complete month end reporting and provides information regarding accounts receivable and other insurance/payer related information. Sustains and improves billing performance to be measured in financial statistics appropriate for patient accounts receivable, such as days in AR, AR turnover, etc.
  • Attends seminars and meetings and participates on committees, as directed.
  • Stays informed on billing regulations and distributes information to billing staff.


Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.

Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.

Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.