Customer Service Representative
3 days ago
Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start earning a steady income
Shift: Day Shift, Monday-Friday. *Must work one evening (until 9 PM) per week.
Position Type: DIRECT HIRE
Benefits: Benefits start Day 1 - Medical, Dental, Vision and more
Pay: $17.20-$17.75
Extras: Bonus Opportunities available.
Health + Welfare stipend adds an additional $4.23-$4.93/hour
Location: Geneseo, NY
Responsibilities:
Do inbound and outbound calls and assist customers with questions and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity-every time
Experience:
Diploma or GED required; extra education gets you noticed.
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep
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