Mail Clerk

Elevate Patient Financial Solutions has an exciting career opportunity available as a Mail Clerk. This position will be based in our Owings Mills, MD office. The Full Time schedule for this role will be Monday-Friday, 9:00am-5:30pm.

Job Summary
The purpose of this position is to provide general clerical and administrative office duties within the Service Center and eligibility department.

Essential Duties and Responsibilities

• Sort and distribute mail.
• Operate mailing equipment.
• Superior customer service.
• Billing maintenance.
• Communicating with Administrative on problems and resolving with hospital staff if appropriate.
• Collaborating with Supervisors in various offices and regions to support operations for multiple clients.
• Providing support and performing additional duties as needed.
• Answering phones and working the reception desk.
• Attending to various reports as instructed by manager.
• Performing general clerical and front office duties.
• Other duties as assigned.

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

• Significant attention to detail
• Strong data entry skills
• Strong 10-key skills
• Professional and helpful phone demeanor
• Strong organizational skills
• Ability to work independently and manage time effectively
• A flexible attitude that will be open to the wide variety of assigned tasks
• Ability to work as part of a team
• Dedication to communicating and working effectively with a diverse group of individuals
• Type 50+ wpm
• Ability to work Monday - Friday, 8:00 - 5:00 pm as needed
• Excellent customer service skills
• Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

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Pay Range: $18.67 - $21.00 per hour

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