Talent Acquisition Operations Specialist

About the Role

Are you someone who loves optimizing processes, spotting patterns in data, and helping hiring teams? Join us as a Talent Acquisition Operations Specialist and be the behind-the-scenes engine that powers our high volume hiring success for Addus HomeCare.

In this role, you won't be recruiting-but you will ensure our hiring teams have what they need to succeed. You'll support branch teams and train new users on recruitment tools, guide teams on system best practices, and serve as our resident expert on the ATS. From troubleshooting technical issues to rolling out new features and improvements, you'll be the go-to person when someone says, "Hey, how do I do this in the system?"

Location: Remote, but based in the Dallas/Fort Worth Metro Area | Occasional trips to Corporate Office may be required. At least once or twice a quarter. Sometimes for business and sometimes for team building

Department: Talent Acquisition Operations

What You'll Do

As part of our Talent Acquisition Operations team, you'll contribute to five core focus areas:
• System Expert Serve as the go-to resource for our Applicant Tracking System (ATS) and related systems, providing deep knowledge and troubleshooting support related to system user errors and guidance on how to maximize our resources.
• Process & Documentation Expert Standardize and continuously improve TA processes. Maintain clear, accessible documentation and ensure consistent use of systems and tools across the organization.
• Performance & Strategy Expert Monitor hiring data and system usage to uncover trends, guide strategic improvements, and support regional teams in meeting their recruiting goals.
• Training Expert Lead virtual training sessions and provide hands-on support to users learning how to use recruitment software efficiently and recruitment best practices.
• Field Support & Communication Partner Act as a key liaison to field teams-hosting regular calls, sharing updates, answering day-to-day questions, and delivering operational support across all stages of the hiring process.

What You Bring
• 1+ year of experience in Talent Acquisition, Recruitment Marketing, or Recruiting Operations.
• Experience using and/or supporting ATS platforms (you're not just a user-you know how to unlock their full potential).
• You love staying organized, documenting processes, and thinking strategically.
• You're a natural communicator who works well with remote teams.
• Strong time management and self-direction-you take initiative and follow through.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Key Competencies • Strong communication (verbal and written)
• Tech-savvy and systems-minded
• Problem-solving with a proactive mindset
• Collaborative, yet able to work independently
• Organized and detail-oriented
• Adaptable to changing priorities and fast-moving workflows

A Day in This Role Might Include...
• Respond to emails from branch teams with questions about the ATS and hiring workflows
• Provide troubleshooting and system guidance, including live support when needed
• Join leadership and regional calls to discuss hiring performance and operational updates
• Host recruitment-listening to branches report out recruitment successes and struggles for the week
• Review data to identify trends and recommend improvements
• Train new branch staff on recruitment best practices, ATS functionality, and hiring tools
• Assist with the setup and optimization of our AI chatbot for caregiver recruiting
• Review work instruction guide to ensure relevancy to current hiring process

*No two days are the same-but each day moves the hiring engine forward.

Why Join Us?

At Addus, we don't just fill roles-we support the people who care for others. As a Talent Acquisition Operations Specialist, you'll play a vital part in empowering teams across the country to hire compassionate caregivers efficiently and effectively. You'll have the opportunity to lead, train, and optimize systems in a company that values innovation, collaboration, and heart. We offer the flexibility of remote work, the chance to make a real impact behind the scenes, and a culture that encourages growth, curiosity, and continuous improvement. If you're someone who thrives on helping others succeed and making systems better for everyone-this is the place for you.

Ready to lead onboarding like a pro? Apply today.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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