Commercial Banking Relationship Manager

Job Description

The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to customers with revenues ranging from 10mm - 100mm. The Relationship Manager will provide a full breadth of banking solutions to meet their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

• Prospect actively and successfully bring in new relationships to Northwest

• Develop and expand existing commercial banking relationships

• Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships

• Achieve and exceed budget goals as assigned individually and by region

• Actively participate in community and professional networking events

• Develop meaningful "Centers of Influence" relationships

• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs

• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest

• Manage a commercial loan portfolio of both credit and noncredit clients

• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required

• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis

• Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate

• As required, collect on delinquent accounts

• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management

• Complete loan closings in partnership with Portfolio Management

• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations

• Participate in continued sales, product and credit training

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

Education + Work Experience

• Bachelor's degree in Business, Accounting, Finance, Economics, or Marketing

• 5-6 years of account relationship management experience

• Experience consistently delivering strong sales performance

• Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.

• Strong negotiating skills in terms loan structure and pricing.

• Knowledge and understanding of risk management.

*This individual will be responsible for covering the broader WNY region and can be based anywhere from Buffalo, NY to Syracuse, NY.*

The base pay range for this position is generally $140,000 - $180,000 + eligibility for our competitive incentive plan. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge.

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Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.