Customer Service Representative

1 week ago


Andover, MA, United States LHH Recruitment Solutions Full time

Customer Service Representative
LHH Recruitment Solutions is currently seeking a Customer Service Representative with 3 years of experience working in a similar role. This is a Direct Hire opportunity, located in Andover, MA.
Responsibilities:

  • Accurately enter and confirm customer orders in a timely manner.
  • Maintain and update orders, including changes to quantities, delivery dates, and shipping details.
  • Process and coordinate order expedites when required.
  • Perform final review and release of customer orders to ensure completeness and accuracy.
  • Respond promptly and professionally to customer calls and emails.
  • Provide dedicated account management for affiliates and authorized distributors.
  • Address inquiries regarding shipment tracking, order status, and lead times.
  • Handle compliance documentation requests (e.g., certificates, declarations).
  • Process credit and price adjustment requests in collaboration with Finance and Sales teams.
  • Triage technical inquiries and escalate to Technical Support when necessary.
Experience:
  • 3 years of Customer Service experience
Employment Type: Direct Hire
Work Site: On-Site
Salary: $28-30/hr

Pay Details: $28.00 to $30.00 per hour

Search managed by: Patrick Garron

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

  • Andover, MA, United States Vaco Full time

    We are seeking a detail-oriented and customer-focused SAP Customer Service Representative to join our client's team. In this role, you will be responsible for managing customer interactions and order processes using SAP. You will serve as the first point of contact for customer inquiries, ensuring high levels of service and satisfaction. This hybrid role...


  • Andover, MA, United States Digital Prospectors Full time

    Position: Customer Service RepLocation: Andover, MA (Hybrid On-Site)Length: 6 months+Job Description:As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process...


  • Andover, MA, United States Digital Prospectors Full time

    Position: Customer Service RepLocation: Andover, MA (Hybrid On-Site)Length: 6 months+Job Description:As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process...


  • Andover, MA, United States Digital Prospectors Full time

    Position: Customer Service RepLocation: Andover, MA (Hybrid On-Site)Length: 6 months+Job Description:As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process...


  • Andover, MA, United States Vaco Full time

    We are seeking a detail-oriented and customer-focused SAP Customer Service Representative to join our client's team. In this role, you will be responsible for managing customer interactions and order processes using SAP. You will serve as the first point of contact for customer inquiries, ensuring high levels of service and satisfaction. This hybrid role...


  • Andover, MA, United States FH Cann & Associates Full time

    DescriptionSummary F.H. Cann & Associates is hiring exceptional Part time Temp Customer Service Representatives for an exciting opportunity. This Customer Service Representative (CSR) position will be in support of a state-wide program. You will be provided training and although this is a temporary role, successful CSR's might be offered full time employment...


  • Andover, MA, United States LAZ parking Full time

    What's in it for you? $ bonus for each person you refer Growth Opportunities Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training Free company uniform The following programs are available to help support you as a LAZ employee,freeof charge. Health Coaching & ResourcesOne-on-one health coaching is...


  • Andover, MA, United States LAZ parking Full time

    What's in it for you? $ bonus for each person you refer Growth Opportunities Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training Free company uniform The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One-on-one health coaching is...


  • Andover, MA, United States LAZ parking Full time

    What's in it for you? $ bonus for each person you refer Growth Opportunities Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training Free company uniform The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One-on-one health coaching is...


  • Andover, MA, United States LAZ parking Full time

    What's in it for you? $ bonus for each person you refer Growth Opportunities Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training Free company uniform The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One-on-one health coaching is...