Production Coordinator

2 weeks ago

North Bergen, NJ, United States Drape Kings Full time
Join The kingdom By raising the standard, we turn the ordinary into the extraordinary.

With over 30+ years in the Event Industry, Drape Kings has cemented itself as the premier live event services provider We are excited to bring together the best Production Coordinators in the business to help continue our mission of Raising the Standard in the Special Events Industry

Summary:

As a Production Coordinator, you'll be at the heart of our operations - building strong client relationships, delivering exceptional service, and ensuring the smooth execution of events from concept to completion. You'll be the go-to person for client support, quotes, scheduling, and coordination across multiple departments.

Key Responsibilities
  • Provide day-to-day support to the Rental Department across all production needs.
  • Prepare rental quotes for a range of services including Pipe & Drape, Carpet, Kabuki, Traveler Track, Rope & Stanchions, Star Drape, and more.
  • Maintain and grow client relationships by regularly checking in to ensure satisfaction and identifying opportunities to upsell based on client needs and budgets.
  • Respond promptly and professionally to inbound calls, emails, and web inquiries.
  • Process and confirm client orders with an emphasis on accuracy, clarity, and follow-through.
  • Handle project management responsibilities: scheduling crews, coordinating with venues and warehouses, and organizing logistics.
  • Review and communicate walk-through notes with lead technicians as needed.
  • Serve as On-Call Coordinator (E-Line) approximately 4-5 times per month.
  • Participate in production meetings for large or detailed jobs.
  • Stay informed about Drape Kings' full range of products and services to better serve client needs.
  • Collaborate with internal teams to ensure seamless handoffs and job execution.
  • Escalate issues appropriately to senior management when necessary.
  • Promote Drape Kings-endorsed products and offerings.
  • Other duties as assigned by management.
What We're Looking For

We believe in hiring people, not just resumes. But here's what success looks like in this role:

Required Experience & Skills
  • At least 1 year in an Inside Sales or similar client-facing role
  • Industry experience in any of the following: AV, Lighting, Scenic Shop, Special Events, Rentals, Weddings, TV/Film Production, Trade Shows
  • Strong communication and interpersonal skills - both written and verbal
  • Proven ability to manage multiple projects and deadlines simultaneously
  • Self-starter with strong organizational skills and a detail-oriented mindset
  • Comfortable with MS Office; experience with HireTrack a plus
  • Ability to think proactively, solve problems on the fly, and maintain professionalism under pressure
  • Must be fluent in English (spoken and written); bilingual skills are a plus
  • Willingness to work flexible hours, including early mornings, evenings, or weekends if needed
  • Positive attitude, team-player mentality, and a calm demeanor in a fast-paced environment
Why Work for Drape Kings:

You are creative and enjoy fast paced environments. You are seeking a company where you can be heard and bring your creativity to life through the work that you do. You are customer centric and thrive in an entrepreneurial and collaborative environment. You love to work with a client roster of exceptional companies and brands.

What we offer:
  • Competitive Pay
  • Medical, dental and vision insurance
  • 401K w/ Company Match
  • Company sponsored Life Insurance
  • Generous paid time off
  • 6 Paid Holidays, and 1 floating holiday
  • Employee Discount

Equal Opportunity:

It is the policy of Drape Kings to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Drape Kings will provide reasonable accommodation for qualified individuals with disabilities.

Job Type: Full-time

Pay: $60,000-$65,000

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