Pharmacy Liaison

Title: Pharmacy Liaison - NHMP Pharmacy - Located in Danbury at the Summit - 100 Reserve Drive. Full Time/40 hours per week, 8 hour shifts, 8:30am - 5:00pm.

Summary: Responsible for providing support to the Ambulatory Care Pharmacy and Value-Based performance teams as it relates to medication-related patient needs.

Responsibilities:

1. Manage offices electronic prescription pools, assisting in the processing and proposing of medication refills according to protocols. Provides customer service, communicating with providers and office staff in person and via the EMR, documenting in the EMR, medication prior authorization assistance, working with patients and health care teams for patient medication assistance guidance

2. Reviewing patient chart/records for pertinent information as it is related to medication refills.

3. Facilitates a high level of customer/patient service by working with patients for medication assistance guidance, including communicating with patients about refill status, provider appointments, adherence, PAP programs, etc.

4. Communicating and collaborating with providers and office staff in person and via the EMR.

5. Schedule appointments, patient outreach for medication adherence support, using payor and internal data to identify patients with medication-related needs, processing medication refills according to protocols.

6. Responsible for compliance with all HIPAA regulations and is always responsible for creating a positive impression with patients, family members, and internal or external coworkers or contacts.

7. Obtains prior authorizations from intermediaries and payers, including managed care companies, insurance companies or others as appropriate. Ensures completion of activities that maximize revenue capture for high-cost medications.

8. Maintains thorough documentation within the EMR for medication prior authorization assistance request, prescription confirmation and other data by facility.

9. Conducts Pharmacy benefit checks at the providers' requests.

10. Maintains compliance with all pertinent regulations and laws (HIPAA, Board of Pharmacy, etc).

11. Assists with general resource support as needed.

12. Provides cross-coverage to colleagues as needed.

13. Attends and participates in appropriate medication practice and pharmacy resource specific meetings

14. Performs other duties as required.

Other information:

Required: High school diploma/GED, Registered Pharmacy Technician
Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 6 months of hire. 1 year experience as a Pharmacy Tech or similar healthcare position preferred

Salary Range:

$17.0667 - $32.4693 Hourly

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

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