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Warehouse Specialist

2 weeks ago

Burbank, CA, United States Comrise Full time

Location: Burbank, CA

Employment Type: Fulltime

Pay Rate: $22-25/hour

Hours: 5:30am-3pm or 4pm-12:30am PST (might need to work overtime or during the weekends)

***Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. ***

Key Responsibilities:

  • Assistant supervisors with operations of DSPs, ensuring compliance with company standards.
  • Develop and enforce quality assurance protocols.
  • Monitor performance and drive continuous improvement.
  • Oversee warehouse activities for consistency and reliability.
  • Conduct daily control meetings and performance reviews.
  • Recruit qualified DSPs and provide onboarding.
  • Design training to improve service quality.
  • Oversee regional fleet operations, task distribution, and cost control.
  • Continuously optimize collection models and processes.
  • Coordinate with internal teams and external partners.
  • Handle daily operations and emergency responses.

Requirements:

  • Bachelor's degree or equivalent
  • Strong leadership, analytical, and decision-making skills.
  • Able to perform under pressure in fast-paced environments

Benefits:

  • 7 PTO days
  • 5 Paid Sick Leave Days
  • 6 Paid Holidays
  • 401K 100% Matching up to 2%
  • 50% Medical insurance, 100% Dental and Vision Insurance