Water Mitigation Technician
2 weeks ago
Do you love helping people through difficult situations?
Then don't miss your chance to join our team as a Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"
Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description
This position is a part of our Water Mitigation Team, you are the first responders onsite for water damage claims and you are responsible for beginning the claim process, determining the scope of work, performing demo as needed, daily monitoring and diary notes, and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief, you respond to service calls as needed and perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
Responsibilities
- Inventory and load the work vehicle with equipment, products, and supplies needed for each project
- Maintain a clean and organized vehicle and clean equipment appearance
- Prepare rooms/areas for work activities
- Set up staging area and equipment for each project
- Leave job site with a clean and orderly appearance
- Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
- Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
- Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
- Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
- Effective oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to travel locally and out of state as necessary
- Ability to successfully complete a background check subject to applicable law
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time, driving, sitting, climbing,
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g., crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
- Customer Service Recognition Program
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