Software Engineer

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We currently have openings on our Core Product and Client Platform teams for Software Engineers who want to work on complex engineering challenges. These teams collectively own the backbone of our user experience, maintaining the Desktop (Electron), Mobile (React Native), and Web foundations that power Front, along with the core UX for our powerful shared inbox - a multi-player application with high-performance demands.

We're looking for a Senior Software Engineer who are comfortable working with modern tools to deliver key improvements and new features to both our end-users and internal engineering teams. This is a great opportunity to join one of the teams that powers the most used features within Front

What will you be doing?

• Own and drive significant components of Front's client-side codebase across Desktop, Mobile, or Web platforms.
• Champion code quality, performance, and maintainability, setting standards for the team.
• Provide technical leadership and mentorship to other engineers, fostering a culture of learning and growth.
• Collaborate with product and design teams to deliver on the product roadmap, translating high-level specs into functional features.

What skills and experience do you need?

• Extensive experience building and maintaining fast, reliable, real-time applications.
• Deep understanding of modern web technologies and frameworks (React, Redux, Typescript, Webpack, etc.) and/or experience with React Native and/or Electron.
• Proven track record of delivering complex projects with high quality and performance.
• Strong product sense and a commitment to creating the best user experience for both end-users and internal engineers.
• Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly.
• Ability to thrive in a dynamic, fast-paced environment and adapt to evolving priorities.
• A pragmatic approach to problem-solving, balancing idealism with practical constraints.

Bonus points:

• Experience working on texting editors.
• Experience handling real time communication in front-end engineering.

Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

• Competitive salary
• Equity (we are post-series D & backed by some of the best VCs in the US)
• Private health insurance, including plan options at no cost to employees
• Paid parental leave
• Flexible time off policy
• Flexibility to work from home Monday and Friday (unless posted as a full-remote role)
• Mental health support with Workplace Options
• Family planning support with Maven
• $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
• Wellness Days - Fronteers get an additional day off on months with no holidays
• Winter Break - Our offices are closed from Christmas to New Year's Day

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice

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