Business Process Analyst
19 hours ago
Description:
Join ICES on a new contract impacting national security as a Business Process Analyst. These positions are located in Springfield, VA. All positions require an active/current TS/SCI security clearance and be willing and able to pass an additional polygraph as needed.
As a Business Process Analyst, specific responsibilities include, but are not limited to:
Duties:
- Examine testing processes and workflows to identify areas for improvement or automation.
- Facilitate process workshops with relevant stakeholders.
- Document findings using process maps and business requirements documents.
- Serve as an intermediary between decision-makers and management teams.
- Track and report on testing performance metrics.
- Conduct business process mapping and root cause problem analysis.
- Identify and analyze internal inefficiencies in business operations.
- Develop and apply advanced concepts and technical solutions to business problems.
- Work both independently and collaboratively depending on task demands.
- Typically reports to a manager or head of a unit/department.
- Guide and support junior-level personnel.
- Seek guidance when handling new, undefined, or underdeveloped tasks.
Required Qualifications:
- Clearance: Active/Current TS/SCI with willingness to undergo polygraph.
- Education: Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.
- Experience: 4–7 years of experience in business process analysis, including testing processes. A Master’s Degree may be substituted for 2 years of experience. Equivalent years of experience may be substituted for a Bachelor’s degree.
- Experience with testing processes and in-depth knowledge of process management during technology rollouts.
- Demonstrated experience supporting Federal Agencies or the Intelligence Community.
- Master’s degree or higher in: Systems Engineering, Computer Science, Information Technology, Management Information Systems, Operations Research, or another STEM-related field.
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