Water Dispatcher
2 weeks ago
General description of main/primary duties and responsibilities of the job, aptitude, level of complexity, span of control, autonomy, decision making and judgement. It is central and necessary to the satisfactory performance of the job. Includes the following and other duties as assigned.
Under general supervision, this position will:
- Oversee the daily logistics operations for multiple third (3rd) party water truck haulers, which may comprise of more than 75 trucks per day.
- Utilize Fleet Tracking platforms. Conduct frequent audits to ensure trucks are completing jobs as instructed from the dispatch plans.
- Effectively execute in-shift reroutes of assets due to operational changes or fluctuations in work demand and trucking resources.
- Coordinate and follow through with internal employees and contractors on upcoming projects or other matters concerning hauling logistics. Ensure all operations are completed within approved operating timelines and standards.
- Monitor applicable SCADA systems to prevent non-scheduled shut-ins due to excessive fluid levels in the tanks.
- Record and maintain a daily log of all requests to be utilized by the Invoicing team as a verification tool.
- Timely notify Health, Safety, Security and Environmental (HSSE) personnel of all accidents and incidents. Properly document the information in the dedicated incident log.
- Act as primary contact for incidents that range in severity levels, reported to the Company's emergency Hotline Number and take appropriate action.
- Perform other duties as assigned.
Education, Experience, Licensure (minimum level required)
- High School Diploma or equivalent.
- At least one (1) year of working in a control room, dispatch setting or other closely related field experience.
List and describe the required factors (i.e. knowledge, skills, abilities, software programs), that are needed for this role.
- A basic understanding of material transportation and logistics.
- Good working knowledge of Microsoft Office Suite including Excel, Word, etc., and use/operation of standard office equipment.
- Strong written and verbal communication skills.
- Good time management and organizational skills with the ability to meet tight deadlines.
- Proven ability to multi-task duties on a daily basis. Strong attention to detail and follow-up skills.
- Self-starter and able to be responsible, accountable and confident of work delivered.
- Proven capability to establish and maintain cooperative working relationships and foster/encourage teamwork.
If applicable. For designation above and field related positions.
- Ability to safely operate vehicles, equipment, and tools.
- Able to recognize and apply safety processes and procedures.
- Possess valid driver's license and clean driving record (MVR) that meet Company's Insurance qualifications to operate Company vehicle.
- Functions as an individual contributor with no supervisory responsibilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Excludes occasional visitation to the field - reference Travel section.
Office Related:
- Job is primarily performed in an office setting with exposure to computer screens and requires regular use of a computer, keyboard, mouse, and multi-line telephone system.
- Alternative shift schedule: 7 days on/7 days off, rotating AM to PM shift.
- Available for on-call rotation and responsibilities on weekends and holidays for urgent issues or emergencies during off hours, as needed.
- Frequently required to sit, stand, walk, and reach with hands and arms.
- Minimally lift, push, carry and/or move up to 25 pounds.
Approximate amount of time.
- No travel required.
Summary of Available Benefits*:
- Health Care eligibility including Medical & Prescription, Dental and Vision coverages
- Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match
- Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-
Term Disability Coverage - Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services
- Employee Assistance Program (EAP)
- 401(k) with employer matching
- Student Loan Repayment Reimbursement
- Vacation, Personal Choice Days (PCD), Sick Time
- Paid Parental Leave
- Company paid Holidays
- Wellness Reimbursement
- Subsidized Parking and Public Transportation
- Financial Well-being Program
- Professional Membership Reimbursement
- Employee Discount Programs
*Benefits eligibility is dependent on the employee's job classification. Effective date is the first of the month after the event date or the first of the month if the event date is the first of the month.
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