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Hampton Inn

3 weeks ago

Tyler, TX, United States Aimbridge Hospitality Full time
Join Our Team as a Front Desk Agent

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


PROPERTY INFORMATION:

The newest hotel in Tyler, Texas, Hampton Inn & Suites Tyler-South is located in the new pedestrian-friendly Village at Cumberland Park outdoor shopping center, within walking distance of shops, popular restaurants and a movie theater. Visitors we be spoiled for choice with almost 300 shopping and dining establishments all within a one mile radius. Guests stay connected with free WiFi in all public areas, and make last minute updates to your presentation in the free business center. The modern 1300 sq. ft. meeting room is ideal for training sessions, conferences and wedding receptions for up to 80 people. After a long day, guests can refresh in the sparkling outdoor swimming pool or energize in the well-equipped fitness center.

Application deadline for Colorado positions: