Internship - Infrastructure Network Administrator

8 hours ago

Eau Claire, WI, United States Menards Full time

Internship - Infrastructure Network Administrator

Job#:402980

Location:EAU CLAIRE, WI - Corporate Office

Department:Information Systems

Category:General Office

Salary:Hourly

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Job Description

DEPARTMENT: IS INFRASTRUCTURELOCATION: GENERAL OFFICE, EAU CLAIRE, WIREPORTS TO: TEAM LEAD, MANAGERTRAVEL REQUIRED? OCCASIONALPAY RANGE: $17.25/HOUR

Why Work for Menards?

  • Profit Sharing & Team Member Discount

  • Highly collaborative work environment

  • Monday – Friday work week

  • On campus coffee shop/cafeteria with live music

POSITION SUMMARY:

The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance.

The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.

The schedule is flexible and we work with your school schedule

PRIMARY RESPONSIBILITIES:

  • Support:

  • Maintain a basic working knowledge of Menards’ corporate network.

  • Provide low-level network administration services.

  • Monitoring the health of the overall network, reporting problems and incidents as necessary.

  • Participate in the configuration and installation of Network Architecture.

  • Assist in first line of support for network infrastructure.

  • Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).

  • Assisting staff with the proper operation of the system.

  • Working with external vendors and support providers as required.

  • Assisting in new device certification process

  • Meet with business teams and technical support staff to evaluate and assess user satisfaction

  • Ensure Service Level Agreements are met

  • Thoroughly test all changes prior to implementation

  • Provide technical support to Menards' IS staff

Skills/Requirements

POSITION REQUIREMENTS:

  • Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent.

  • Minimum 1 year of experience in networking or computers.

  • Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills.

  • Excellent analytical skills for problem determination and resolution.

  • Ability to remain calm and courteous in demanding situations

  • Ability to manage multiple priorities.

  • Ability to work independently, as well as, cooperate with others.

  • Preferred Knowledge:

  • Cisco equipment and Cisco IOS

  • TCP/IP Protocols

  • Fast / Gigabit Ethernet network implementation

  • Router configuration, support and problem analysis

  • Switch configuration, support and problem analysis

  • Wireless configuration, support and problem analysis

  • Modems, Terminal Servers, Dialup Servers,

  • Security Authentication for Radius and TACACS

  • Protocol problem analysis desirable

  • HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android

  • May be required to work overtime including weekends.

  • Must be able to work in Eau Claire, WI for the duration of the internship

  • Candidates must be eligible to work in the United States without sponsorship

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