FOH Shift Lead/Server

Job Type

Part-time

Description

Are you a hospitality rock star with a passion for great food, craft beer, and rock 'n' roll? If your answer is yes , we want YOU to join our team at Rock & Brews in Redondo Beach

Our Mission:

Serving up an immersive Rock & Roll experience amplified by classic food and drinks that allows music lovers of all ages to unplug from today's world.

At Rock & Brews, we're not just a restaurant-we're a community hub, a celebration of good vibes, and a place where hospitality truly rocks.

About the Role:

We are looking for a motivated and dynamic Front of House Shift Lead/Server to join our team in delivering outstanding dining experiences. This flexible role offers $20-$22 per hour as a Shift Lead and $16.50 per hour plus tips when serving. It's an excellent opportunity for individuals passionate about expanding their expertise and sharpening their leadership skills while contributing to a thriving and fast-paced environment.

Who We're Looking For:

Our ideal candidate is an energetic and genuine hospitality leader who thrives in a fun and fast-paced environment. They'll inspire the team to create memorable experiences for our guests and keep the vibrant atmosphere that's made Rock & Brews a community favorite for over a decade.

This Role is Perfect for You if:

• You have 5+ cumulative years of experience as a server. Bartender, host, and expo experience is a plus.
• You love engaging with guests, making every visit unforgettable, and cultivating relationships with regulars and locals.
• Have a proven track record as a positive and effective leader who inspires and holds the team accountable.
• You have a general understanding of restaurant financials (a plus, but not required).
• Are passionate about creating a warm, welcoming, and fun environment for both guests and the team.

Shift Lead Responsibilities:

• Team Leadership: Supervise and support staff during shifts, delegate tasks, and foster a positive, collaborative work environment.
• Guest Experience: Ensure exceptional guest service by addressing concerns promptly, monitoring service quality, and engaging with guests.
• Shift Operations: Oversee daily operations, including opening/closing procedures, cash handling, and maintaining cleanliness and organization.
• Health and Safety Compliance: Enforce health, safety, and food handling standards, ensuring the restaurant adheres to local, state, and federal regulations.
• Problem Solving & Communication: Address on-the-spot issues, such as staffing or equipment malfunctions, and relay updates, policies, and feedback between management and staff.

Server Responsibilities:

• Guest Service: Greet guests warmly, take orders accurately, and ensure a positive dining experience by anticipating and fulfilling their needs.
• Food and Beverage Knowledge: Be knowledgeable about the menu, daily specials, and promotions to confidently answer guest questions and upsell items to increase sales.
• Order Accuracy and Delivery: Communicate orders clearly to the kitchen and bar, and deliver food and beverages promptly while adhering to presentation and service standards.
• Health and Safety Compliance: Follow all health, safety, and food handling guidelines, ensuring cleanliness and hygiene in all aspects of service.
• Building Sales and Loyalty: Encourage repeat visits by creating memorable guest experiences, promoting specials, and building relationships with guests to drive sales and loyalty.

Why Join Us? We offer more than just a paycheck. Here's what you'll get:

• Competitive pay
• Sick pay
• Employee discounts
• Opportunities for career growth and leadership development
• A chance to work in a fun, high-energy environment

Ready to Rock with Us? Apply today to become part of the Rock & Brews Redondo Beach family

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Paid training

Experience:

• Restaurant: 5 years (Preferred)

Our guests join us when they're celebrating - which means our leaders are available to work evenings, weekends, and holidays to keep the good vibes going

Requirements

Experience:

• Restaurant: 5 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Salary Description

$20-$22-hour/Shift Lead & $16.50 plus tips/Server

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