Overnight Closer

1 day ago

Coon Rapids, MN, United States Planet Fitness Full time

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.

Handle front desk related tasks:

Answering phone calls in a polite and friendly manner to assist with questions or concerns.

Taking info calls and tours

Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.

Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.

Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.

· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.

· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

· Honesty and good work ethic

· Strong customer service skills

· Basic computer proficiency

Physical Demands

· Standing and walking at least 75% of the shift

· Talking in person or on the phone at least 75% of the shift

· Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

· Dollars for Scholars Program

· Employee Appreciation Program

· Free Membership for self and one family member or friend

· Team Member Support Team

· Health, Dental and Vision Insurance

· Critical Illness Insurance

· Short Term Disability Insurance

· Accident Insurance

· Voluntary Life Insurance

· Pet Insurance

· HSA

· Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Ammonia Refrigeration Service Technician

    4 days ago

    Sauk Rapids, United States Carlson & Stewart Refrigeration Full time

    Ammonia Refrigeration Service TechnicianMarshall, MN & Sauk Rapids, MNFull-Time | Hourly, Based on ExperienceCarlson & Stewart Refrigeration, Inc.Join Our TeamCarlson & Stewart Refrigeration is a design-build contractor specializing in commercial and industrial refrigeration systems across the Upper Midwest. We're looking for full-time Ammonia Refrigeration...

  • Experienced Carpenter

    4 days ago

    Sauk Rapids, United States RICE COMPANIES Full time

    Rice Companies has full-time career opportunities available for experienced commercial carpenters within both our Service and Construction crews!Service Carpenters or Technicians are highly skilled and motivated carpenters that often are performing jobs alone or in teams of two. They also possess the ability to communicate in an effective and professional...

  • Sales Representative

    11 hours ago

    Cedar Rapids, United States Great Day Improvements Full time

    Overview Your Home Improvement CompanyRemodeling Sales Professional$200K+ Earning Potential | Explosive Growth | Opportunity for AdvancementAre you ready to get paid what you’re worth? At Your Home Improvement Company, we reward effort, attitude, and drive—and we’re looking for go-getters who are ready to take their income and career to the next...

  • Neighborhood Superintendent

    1 week ago

    Grand Rapids, United States Redwood Living Inc Full time

    Location: Detroit, MIAbout Redwood:At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our...

  • Sr Cell Therapy Account Manager

    2 weeks ago

    Grand Rapids, United States Gilead Sciences Full time

    We're here for one reason and one reason only - to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger...

  • Sr Cell Therapy Account Manager

    3 weeks ago

    Grand Rapids, United States Gilead Sciences Full time

    We're here for one reason and one reason only - to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger...

  • Account Manager/Specialty Account Manager

    2 weeks ago

    Grand Rapids, United States Amgen Full time

    Territory Includes Grand Rapids, Lansing, and Kalamazoo, Michigan Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the...

  • Account Manager/Specialty Account Manager

    2 weeks ago

    Grand Rapids, United States Amgen Full time

    Career Category Sales Job Description Territory Includes Grand Rapids, Lansing, and Kalamazoo, Michigan Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world...

  • Neuroscience Sales Representative

    3 weeks ago

    Cedar Rapids, United States Amplity Health Full time

    Neuroscience Sales RepresentativeJoin Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity...

  • Specialty Account Manager, MI Referral KRYSTEXXA

    5 days ago

    Grand Rapids, Michigan, United States Amgen Full time $145,060 - $172,941

    Career CategorySalesJob DescriptionTerritory covers: Grand Rapids, MIJoin Amgen's Mission of Serving PatientsAt Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against...