Casualty Solutions Engineer

Salary range is:
$82,256.00 - $111,045.00
This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role
We are seeking a technically adept and customer-focused Solutions Engineer to support our Casualty Products organization. This role is pivotal in bridging the gap between product capabilities and client needs-delivering compelling demonstrations, solution designs, and technical narratives that drive product adoption and revenue growth. The ideal candidate combines deep product knowledge with consultative selling skills and thrives in a fast-paced, cross-functional environment.

*Chicago preferred*

Apply to this master posting if you're interested in one of the following roles:

Solutions Engineer salary range is: $82,256-$111,045. This position is bonus and/or commission eligible.

Senior Solutions Engineer salary range is: $103,182-$139,295. This position is bonus and/or commission eligible.

Lead Solutions Engineer salary range is: $115,564-$156,011. This position is bonus and/or commission eligible.

Key Responsibilities:
Client Engagement & Solution Design

• Serve as a client-facing expert for Casualty products, providing deep industry and technical knowledge to provide tailored guidance for each solution.
• Lead and participate in select pilot programs with prospective clients, collaborating with technical teams to demonstrate product value and feasibility.
• Work directly with potential customers to understand and document configuration requirements, integration needs, and technical constraints.
• Partner with Sales to understand client challenges and map them to product capabilities.
• Deliver tailored product demonstrations, solution walkthroughs, and proof of concepts (POCs).
• Support technical discovery and consultative selling efforts across the sales cycle.

Technical Enablement & Pre-Sales Excellence

• Collaborate with Product Marketing to develop technical collateral and enablement materials.
• Contribute to scalable tools, templates, and processes that improve pre-sales efficiency.
• Maintain fluency in product capabilities and roadmap to inform client conversations.
• Author and deliver technical sales materials and presentations specifically targeted to qualified leads, ensuring clarity and relevance.

Cross-Functional Collaboration

• Work closely with Product, Marketing, and Customer Success to ensure alignment on client needs and feedback loops.
• Actively collect customer feedback and relay insights to the product team; participate in ongoing product training to maintain up-to-date expertise.
• Provide insights from the field to help shape product strategy and roadmap.
• Support the transition from sales to implementation, facilitating knowledge transfer and ensuring customer expectations are met.

Requirements:

• 3+ years of experience in solutions engineering, solution consulting, or technical pre-sales.
• 3+ years of industry experience, preferably casualty claims workflow and/or process, strategy/role implementation
• Deep understanding of Casualty claims workflows; Prior experience in Claims Process & Strategy preferred
• Technical acumen and deep understanding of P&C insurance operations.
• Adept at business case requirement gathering, including ability to confidently draw out necessary data by asking questions that lead to meaningful conclusions
• Business process design and complex business modeling experience including ease and comfort leveraging data to draw and support conclusions from analysis.
• Strong understanding of SaaS or enterprise software environments.
• Proven ability to communicate technical concepts to both technical and business audiences.
• Experience collaborating with cross-functional teams in a client-facing capacity.
• Experience in data analysis and Tableau proficiency required
• Bachelor's degree required; preference for bachelors in in computer science, Engineering, or related field.

Attributes for Success

• Customer-Centric - Passionate about solving client problems and delivering value.
• Technical Translator - Able to simplify complex product capabilities into clear, solution-oriented narratives.
• Collaborative Partner - Works seamlessly across teams to drive outcomes.
• Continuous Learner - Stays current on product updates, industry trends, and client needs.

About CCC's Commitment to Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.

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