Quality Assurance Manager
2 days ago
Provides leadership and direction for the facility's Quality Assurance and Sanitation functions to ensure that all materials used and products produced meet customer requirements and comply with all company, USDA, FDA and other professional/regulatory requirements.
KEY RESPONSIBILITY AREAS
• Accountable for facility results regarding food safety, quality, and sanitation performance.
• Develop and lead food safety and regulatory programs including internal recall program. Facility liaison with outside labs as required for testing purposes.
• Ensure that all new and current products are produced and manufactured according to customer and regulatory specifications.
• Serve as primary facility food safety and quality contact for regulatory officials and customers.
• Lead the facility through customer, regulatory, and 3rd party food safety and quality audits and corrective actions as needed.
• Assist with the development and implementation of company Quality, Food Safety, and Sanitation systems including SSOP's. Ensure adherence to approved programs to assure food safety and product quality.
• Serve as the HACCP Coordinator for the facility and maintain/reassess the HACCP and PC Plans as needed.
• Develop and train all QA and sanitation staff to ensure the proper levels of testing on raw materials, WIP, finished goods, and the environment meet standards.
• Prepare QA and Sanitation annual budget with aggressive stretch targets.
• Develop and execute plans to achieve both short term and long term needs.
• Conduct audits of all facilities for compliance to established programs and report opportunities for quality improvement.
• Primary liaison between the company and its customers and supplier partners for senior management review of performance, long term planning and problem resolution. Act as company agent to commit resources to prevent or correct customer issues with products or services.
• Maintain focus on customer expectations, train all levels of the organization, to achieve and recognize technician participation and communicate quality activities internally and externally.
• Provide an on-going series of total quality improvement tools and training. Areas of focus will include quality leadership, team-based problem solving, statistical experiments and process control techniques, reliability methodologies, cost of quality and Continuous Process Improvement.
• Complete KPI Reports per internal and customer requirements.
• Create an appropriate and flexible Quality and Sanitation organization.
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