Patient Account Representative

7 days ago

Nashville, TN, United States Physical Rehabilitation Network Full time
Position: Medical Collector

Schedule: Full Time (40 hours/week)

Location: Remote

Must reside in these following states:

North Dakota, South Dakota, Idaho, Minnesota, Montana, New Mexico, Wyoming, Nevada, Texas, Arizona, Tennessee, Kentucky, Missouri, Oklahoma, Arkansas, Michigan

Pay: $18-20/hr, based on experience and state

About the Role:

Join a fast-growing PT clinic network, supporting billing and collections from home. As a detail-oriented Medical Collector, you'll manage claims, address inquiries, resolve account issues, and follow up on denials.

Job Duties:
  • Timely follow up and resolution on claims with all Payors for unpaid, underpaid, or denied claims
  • Resolve denials and submit appeals
  • Respond promptly to billing inquiries from patients and insurance companies
  • Work open Credits on the A/R
  • Work with clinics to identify and resolve issues regarding outstanding account balances
  • Utilizes the most efficient resources to secure timely payment of open claims
  • Research assigned correspondence and takes necessary action to resolve requests
  • Ensures daily accomplishments contribute toward company goals for A/R
Benefits:
  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off
  • Flexible work-from-home setup
Requirements:
  • 2 years of medical accounts receivable experience required
  • 1 year of resolving payor denials required
  • Understanding of medical claims processing
  • Experience with insurance systems
  • Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
  • Ability to read an Explanation of Benefits
  • Knowledge of medical terminology

About Us:

Physical Rehabilitation Network (PRN) supports 200+ PT clinics across 16 states, focusing on operational support to allow therapists to provide the best patient care.

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