Customer Service Product Specialist

2 weeks ago

Baton Rouge, LA, United States Gerry Lane Buick Full time

Customer Care Specialist (In Our Service Department)

This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed.

Responsibilities:

  • Answer incoming phone calls in the service department
  • Return customer calls promptly
  • Provide updates to customers with vehicles in service
  • Communicate effectively with service writers, customers, and managers to keep customers informed

Requirements:

  • Excellent communication skills
  • Ability to multitask
  • Strong attention to detail
  • Previous customer service experience is a plus

Benefits:

  • Competitive compensation
  • Opportunity for growth
  • Health insurance
  • 401k plan

About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success

At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.  

NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today  

What We Offer:

  • Competitive Compensation 
  • Flexible Schedules 
  • 401K With Company Match 
  • Vision / Dental / Health Insurance 
  • Paid Training 
  • Great Culture 
  • Promote From Within 

Responsibilities

  • Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
  • Know the in’s & the out’s of service offerings
  • Direct report to the Service Manager regarding status of customer vehicle.
  • Bring your ‘A game’ & positive attitude with you every day
  • 7:00 Am to 4:00 PM Monday through Friday

Qualifications

  • Be ready to hit the ground running
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Remote Customer Service Specialist

    2 weeks ago

    Baton Rouge, LA, United States ClearCaptions Full time

    [Call Center / Remote] - Anywhere in U.S. / Up to $20 per hour / Flexible schedule / Medical, dental & vision / 401k / PTO / Home office allowance - As a Customer Service Specialist at ClearCaptions, you will: Respond to inbound customer assistance and general inquiries related to our caption service; Work closely with customers to provide feature training...

  • Remote Customer Service Specialist

    2 weeks ago

    Baton Rouge, LA, United States ClearCaptions Full time

    [Call Center / Remote] - Anywhere in U.S. / Up to $20 per hour / Flexible schedule / Medical, dental & vision / 401k / PTO / Home office allowance - As a Customer Service Specialist at ClearCaptions, you will: Respond to inbound customer assistance and general inquiries related to our caption service; Work closely with customers to provide feature training...

  • Store Customer Service Specialist

    2 weeks ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store# 1824- located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Part Time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers...

  • Store Customer Service Specialist

    2 weeks ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store# 1824- located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Part Time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers...

  • Store Customer Service Specialist

    3 days ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#707165. Located: 5807 Siegen Lane, Baton Rouge, LA 70809. This is a Full-time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to...

  • Store Customer Service Specialist

    1 week ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store# 1824- located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Part Time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers...

  • Store Customer Service Specialist

    5 days ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store# 1824- located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Part Time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers...

  • Bilingual Customer Service Specialist

    3 days ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#707132. Located: 10910 Florida Blvd, Baton Rouge, LA 70815. This is a Part-time position. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

  • Bilingual Customer Service Specialist

    5 days ago

    Baton Rouge, LA, United States Sherwin-Williams Full time

    The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#707132. Located: 10910 Florida Blvd, Baton Rouge, LA 70815. This is a Part-time position. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Product Specialist

    2 weeks ago

    Baton Rouge, LA, United States Gerry Lane Cadillac Full time

    At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years. Are you looking for a job that...