Restaurant Host/Hostess

2 days ago

Cape May, NJ, United States Madison Resorts Full time

An iconic Cape May resort hotel, the Montreal Beach Resort remains a favorite destination for beachgoers to the Jersey shore - and has been for over 55 years.

Come join an amazing team with a fun culture while working in the beautiful Cape May environment The property currently consists of our hotel, which boasts 70+ hotel rooms, a locally favorite restaurant, Harry's Ocean Bar & Grille, which includes Cape May's only rooftop bar, and of course beach service. The resort is also proud to have Cape May's only oceanfront liquor store - The Wine Cellar at Harry's.

Perks for being a team member:

  • Benefits for Full-time team members
  • 401k for Full-time team members
  • Discounted merchandise and dining
  • Fun work culture
Summary:

The role of the Restaurant Host/Hostess is to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience.

Responsibilities:
  • Know, understand, and adhere to company established policies and procedures.
  • Ensures guest interactions are always positive. Smiles with every guest.
  • Be neat, well groomed, and maintain a professional image for all our guests.
  • Utilizes knowledge of room dynamics, seating capacities and assignments.
  • Communicate to the restaurant manager when inventory items need reordering.
  • Controls and maintains all paper products and promotional material.
  • Answers the phone with proper phone etiquette and assist the guest with professionalism at all times.
  • Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties.
  • Assists service personnel assigned or specified by manager.
  • Ensures the menus are clean and that an appropriate number of menus are available.
  • Accepts payments, completes transactions and complies with all established check procedures.
  • Performs and executes closing paperwork and deposits within established procedures.
  • Has extensive knowledge of menu, daily specials, promotional offerings, and is able to convey overall knowledge of property events and locations.
  • Performs other related duties as assigned.
Requirements
  • Must be able to lift up to 25 pounds.
  • Must be upbeat as you are the first and last person our guests see.


Disclaimer

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."

Montreal Beach Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Montreal may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

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