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Customer Service Associate

1 day ago

Carlsbad, CA, United States Porters American Retail Services Full time

JOB TITLE: CSA - CASHIER PART-TIME

FLSA STATUS: NON-EXEMPT HOURLY
SHIFT SCHEDULE: Weekends - Hours Vary
DEPT/LOCATION: 401 Telegraph Canyon Rd, Chula Vista, CA 91910
REPORTS TO: Retail Store Manager

The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.

DUTIES AND RESPONSIBILITIES
Provide friendly service to customers
Greet and assist customers
Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
Account for all monies, cigarettes, and lottery tickets on assigned shift
Check the expiration date and face-off product
Follow proper safety protocols and procedures

REQUIREMENTS
Must be flexible to work various schedules
Must have the ability to accurately handle money
Must have strong attention to detail
Must possess excellent verbal and written communication skills
Must have excellent customer service skills
Must be capable of effectively communicating with customers and co-workers
Must be able to work independently and be self-motivated
Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication

PHYSICAL DEMANDS
Must be able to stand and walk for the duration of the shift
Regularly lift and or move up to 20-50 pounds
Must be comfortable working in a convenience store environment
Must maintain a professional appearance and abide by the Dress Code Policy
Must maintain a professional and friendly demeanor towards customers and fellow employees
Daily exposure to gasoline and oil products
Fast-paced environment

(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)