Customer Support Specialist

2 weeks ago


Bismarck, ND, United States KinderSystems Full time

[Call Center / Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer inquiries and complaints; Document all customer interactions and update customer records as needed; Collaborate with other team members to troubleshoot and resolve complex customer issues; Maintain a positive and empathetic attitude towards all customers; Escalate any unresolved issues to the appropriate department for further assistance; Continually strive to meet and exceed customer satisfaction goals...Hiring Immediately >>

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