Shift Manager

2 weeks ago

Richardson, TX, United States Buffalo Wild Wings GO Full time

We are looking for Shift Managers to join our Buffalo Wild Wings GO team

Shift Managers are responsible for coaching Team Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities:

Team Environment:

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of team members as requested
  • Provide coaching and feedback to team members
Operational Excellence:
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability:
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards
Skills and Qualifications:
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred
Competencies:

Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Work schedule
  • Monday to Friday
  • Weekend availability
  • Day shift
  • Night shift
  • Overtime
Supplemental pay
  • Tips
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • 401(k) matching
  • Referral program
  • Employee discount
  • Paid training

  • Shift Manager

    1 day ago

    Richardson, TX, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job...

  • Shift Manager

    2 weeks ago

    Richardson, TX, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job...

  • Shift Manager

    2 weeks ago

    Richardson, TX, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job...

  • Shift Manager

    1 week ago

    Richardson, TX, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job...

  • Shift Manager

    5 days ago

    Richardson, TX, United States Jimmy John Full time

    Join our Management Team! $14/hr during training period and opportunity for promotion to an Assistant Manager role. The Manager in Training (MIT) role is the fast track to management, providing work assignments and training opportunities to prepare for promotion to an Assistant Manager position within 90 days. NO PRIOR MANAGEMENT EXPERIENCE NECESSARY During...

  • Shift Manager

    5 days ago

    Richardson, TX, United States Zalat Zealots LLC Full time

    Shift Manager (Line Coach) - Zalat PizzaLocation: Richardson, TX Job Type: Full Time or Part Time, Full Time Preferable About Us: Zalat Pizza is Texas' fastest growing funky pizzeria, and we're actively hiring both inexperienced and experienced Pizza Makers. If you consider yourself kitchen savvy with solid communication skills, we want to work with you!...

  • Shift Manager

    7 days ago

    Richardson, TX, United States Zalat Zealots LLC Full time

    Shift Manager (Line Coach) - Zalat PizzaLocation: Richardson, TX Job Type: Full Time or Part Time, Full Time Preferable About Us: Zalat Pizza is Texas' fastest growing funky pizzeria, and we're actively hiring both inexperienced and experienced Pizza Makers. If you consider yourself kitchen savvy with solid communication skills, we want to work with you!...

  • Shift Manager

    5 days ago

    Richardson, TX, United States Zalat Zealots LLC Full time

    Shift Manager (Line Coach) - Zalat PizzaLocation: Richardson, TX Job Type: Full Time or Part Time, Full Time Preferable About Us: Zalat Pizza is Texas' fastest growing funky pizzeria, and we're actively hiring both inexperienced and experienced Pizza Makers. If you consider yourself kitchen savvy with solid communication skills, we want to work with you!...

  • Shift Manager

    44 minutes ago

    Richardson, TX, United States Zalat Zealots LLC Full time

    Shift Manager (Line Coach) - Zalat PizzaLocation: Richardson, TX Job Type: Full Time or Part Time, Full Time Preferable About Us: Zalat Pizza is Texas' fastest growing funky pizzeria, and we're actively hiring both inexperienced and experienced Pizza Makers. If you consider yourself kitchen savvy with solid communication skills, we want to work with you!...

  • Shift Leader

    2 days ago

    Richardson, TX, United States Dunkin' Full time

    Shift Leader QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for...