Service Advisor at MAZDA OF ST AUGUSTINE

23 hours ago

St Augustine, FL, United States Morgan Auto Group Full time

We are a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Service Advisor to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.

In addition to competitive pay, we offer our associates the following benefits:

· Health insurance, Dental insurance, Vision, Life, Disability insurance, Health Savings Account

· 401(k) with company match

· Professional work environment, with job training and advancement opportunities

· Paid Time Off

· Tenure Bonuses

· Employee discount programs

· Referral programs

RESPONSIBILITIES:

· Greets all customers promptly; provides timely professional service.

· Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.

· Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.

· Estimates cost and completion time/settles customer accounts.

· Communicates with customer about status of work.

· Coordinates activities to ensure repair work is fixed right the first time and completed on time.

· Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.

· Meets or exceeds goals for add-on sales.

· Meets or exceeds OEM Customer Satisfaction Index expectations

· Delivers the right car in perfect condition every time.

· Identifies repeat customers/first time customer and treats them accordingly.

· Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.

· Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.

· Documents repair order changes.

· Eliminates surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.

· Promptly addresses and resolves customer viewpoint and service follow-up issues.

*see hiring manager for details

EOE/DFWP

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

  • Dentist Job in St. Augustine, FL

    1 week ago

    St Augustine, FL, United States Blue Jay Dental, LLC Full time

    About the job Dentist Job in St. Augustine, FL Dentist Job in St. Augustine, FL Blue Jay Dental has some excellent associate dentist jobs in Florida. The following St. Augustine, FL, dentist job is available for immediate consideration. The fastest way to be considered for this opportunity is to fill out our dental application to the right, attach your...

  • Phlebotomist-St. Augustine

    2 weeks ago

    St Augustine, FL, United States LabCorp Full time

    Phlebotomist-St. Augustine at Labcorp summary: The Phlebotomist at Labcorp in St. Augustine performs blood specimen collections using venipuncture and capillary techniques for various patient tests including drug screens and paternity tests. They provide exceptional customer service, accurately enter patient data, prepare specimens for testing, and handle...

  • Host - St Augustine Chili's

    2 weeks ago

    St Augustine, FL, United States Chili's Grill & Bar Full time

    Host - St Augustine Chili's 215 State Rd. 312 St Augustine, FL 32086 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring...

  • QA/Expeditor - St Augustine Chili's

    3 days ago

    St Augustine, FL, United States Chili's Grill & Bar Full time

    QA/Expeditor - St Augustine Chili's 215 State Rd. 312 St Augustine, FL 32086 Role Overview Our Quality Assurance Specialists ensure each Guest receives perfectly prepared, high-quality food. They provide dependable, fast service that is absolutely Chili's! If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible...

  • Pilates Instructor for Club Pilates St. Augustine

    7 days ago

    St Augustine, FL, United States Xponential Fitness LLC Full time

    We're Hiring: Comprehensively Certified Pilates Instructor Are you passionate about Pilates and transforming lives through movement? Club Pilates St. Augustine is growing, and we’re looking for a dynamic, comprehensively certified Pilates instructor to join our vibrant studio family. What You’ll Do: * Lead high-energy, apparatus-based group classes using...

  • Pilates Instructor for Club Pilates St. Augustine

    1 day ago

    St Augustine, FL, United States Xponential Fitness LLC Full time

    We're Hiring: Comprehensively Certified Pilates Instructor Are you passionate about Pilates and transforming lives through movement? Club Pilates St. Augustine is growing, and we’re looking for a dynamic, comprehensively certified Pilates instructor to join our vibrant studio family. What You’ll Do: * Lead high-energy, apparatus-based group classes using...

  • Pilates Instructor for Club Pilates St. Augustine

    19 hours ago

    St Augustine, FL, United States Xponential Fitness LLC Full time

    We're Hiring: Comprehensively Certified Pilates Instructor Are you passionate about Pilates and transforming lives through movement? Club Pilates St. Augustine is growing, and we’re looking for a dynamic, comprehensively certified Pilates instructor to join our vibrant studio family. What You’ll Do: * Lead high-energy, apparatus-based group classes using...

  • Food Runner

    3 days ago

    St Augustine, FL, United States Chili's Grill & Bar Full time

    Food Runner - St Augustine Chili's 215 State Rd. 312 St Augustine, FL 32086 Role Overview Our Food Runners create an exceptional experience for our Guests and their fellow Team Members by sharing their passion for beverages, food, and people. We hire primarily food runners who can grow their career quickly to server. You are enthusiastic and believe that...

  • General Dentist

    23 hours ago

    St Augustine, FL, United States Heartland Dental Full time

    Part-Time General Dentist Opportunity in St. Augustine, Florida Req ID: 107180 Supported Practice: Cherry Elm Dental Care Category: General Dentist Location: SR 16 and Silverleaf Parkway, St. Augustine, FL 32080 Years of Experience: No Experience Required (open to experience or new grad) Work in an environment that encourages full clinical autonomy,...

  • SERVICE ADVISOR- Experienced CDJR

    2 weeks ago

    St Augustine, FL, United States Hanania Auto Group Full time

    Service Advisor Wanted - Join Our CDJR Family in St. Augustine! Are you a Chrysler Dodge Jeep Ram (CDJR) Service Advisor with a passion for top-tier customer service and the drive to succeed? We're a family-owned, close-knit dealership right off US-1 in beautiful St. Augustine, and we're looking for a rockstar to join our team! Here's what you'll be doing: ...