Appraisal Manager
3 days ago
Responsibility
Description
Team Management
Lead, mentor, and manage appraisal department staff including appraisers and the appraisal coordinator; provide regular feedback and performance development.
Appraisal Assignment Oversight
Assign appraisal orders, manage pipeline prioritization, and oversee daily workflow in the Connexions platform.
Vendor Management
Maintain and evaluate the approved appraiser panel and AMCs; ensure licensing, insurance, and performance standards are met.
Process Oversight
Design and implement policies for ordering, reviewing, transferring, and escalating appraisal reports in accordance with HUD, USDA, FNMA, Freddie Mac, and internal guidelines.
Cross-Department Collaboration
Partner with underwriting and processing teams to resolve appraisal issues efficiently and accurately.
Technology & Systems
Lead the transition to and optimization of the Connexions appraisal system; ensure staff and vendors are properly trained.
Reporting & Metrics
Monitor turnaround times, cost efficiency, appraisal quality, and vendor performance; report KPIs to leadership.
Compliance
Ensure all appraisal activities comply with USPAP, federal and state regulations, FHA/USDA/VA guidelines, and Novus policies.
Dispute Resolution
Handle value disputes, reconsideration of value (ROV) requests, and investor-related appraisal deficiencies.
Training & Development
Create and maintain appraisal training materials for internal teams and vendors.
Market Analysis
Stay current on market conditions, rural valuation trends (e.g., in regions like Marshfield, WI), and industry changes.
Process Improvement
Lead ongoing appraisal department enhancements through automation, policy updates, and system optimization.
MINIMUM QUALIFICATIONS
Category
Requirements
Education
Real estate or business-related field preferred.
Experience
5+ years of real estate appraisal experience in residential mortgage lending.
3-5 years of team leadership or departmental management experience.
Certifications
State Certified or Licensed Residential Appraiser strongly preferred.
Systems Knowledge
Experience with Connexions or similar appraisal management platforms.
Technology Skills
Proficiency in Encompass, appraisal review tools, and workflow systems.
Regulatory Knowledge
Deep understanding of USPAP, FHA, USDA, GSE appraisal standards, and Dodd-Frank Appraisal Independence Requirements.
Pay range is $72,000 - $80,000 annual salary.
This is an onsite position working at the corporate headquarters in Brookfield, WI.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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