Service Advisor/Sales

1 week ago

Mansfield, TX, United States Driver's Edge Auto Repair Full time

Overview:

If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights

Driver's Edge Auto Repair has delivered fast and easy service for over 10 years. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.

The Service Advisor is responsible for selling and promoting all products and services offered by Driver's Edge by following the company's store standards and expectations.

Compensation: $17.00/Hr. to $20.00/Hr. plus commission

Benefits:

  • Closed Sundays
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance 
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement
     

Principal Duties and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is highly preferred, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license
  • Must be at least 18 years of age
  • Ability to work a minimum of five days, including Saturdays

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Service Advisor/Sales

    17 hours ago

    Mansfield, TX, United States Driver's Edge Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights!Driver's Edge Auto Repair has delivered fast and easy service for over 10...

  • Sales and Service Expert

    2 weeks ago

    Mansfield, TX, United States 24 Hour Fitness Full time

    FULL-TIME Part-time LOCATION 1101 N Walnut Creek Drive Mansfield TX 76063 JOB SUMMARY The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the...

  • Sales and Service Expert

    1 week ago

    Mansfield, TX, United States 24 Hour Fitness Full time

    FULL-TIME Part-time LOCATION 1101 N Walnut Creek Drive Mansfield TX 76063 JOB SUMMARY The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the...

  • Sales Manager

    1 day ago

    Mansfield, TX, United States Pure Barre Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team in Pure Barre and seeking a qualified Sales Manager...

  • Sales Manager

    2 days ago

    Mansfield, TX, United States Pure Barre Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team in Pure Barre and seeking a qualified Sales Manager...

  • Sales Manager

    1 hour ago

    Mansfield, TX, United States Pure Barre Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team in Pure Barre and seeking a qualified Sales Manager...

  • Membership Sales Associate

    10 hours ago

    Mansfield, TX, United States Scenthound Full time

    Benefits: Bonus based on performance Employee discounts Free food & snacks Free uniforms About the Role As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and...

  • Membership Sales Associate

    5 hours ago

    Mansfield, TX, United States Scenthound Full time

    Benefits: Bonus based on performance Employee discounts Free food & snacks Free uniforms About the Role As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and...

  • Territory Sales Representative

    2 days ago

    Mansfield, TX, United States Mauser Packaging Solutions Full time

    Job Description Mauser Packaging Solutions is a national leader in small packaging distribution. By offering a broad portfolio of packaging solutions, we help our customers move products from point A to Z in the safest, most cost-effective manner. As part of a fast-growing team, we understand that by embracing what makes us each unique, we become...

  • Territory Sales Representative

    5 days ago

    Mansfield, TX, United States Mauser Packaging Solutions Full time

    Job Description Mauser Packaging Solutions is a national leader in small packaging distribution. By offering a broad portfolio of packaging solutions, we help our customers move products from point A to Z in the safest, most cost-effective manner. As part of a fast-growing team, we understand that by embracing what makes us each unique, we become...