Business Manager

2 weeks ago

Hopewell, VA, United States City of Hopewell, VA Full time
Salary: $65,544.45 Annually
Location : Hopewell, VA
Job Type: Regular Full-Time
Job Number: REC102425
Department: Recreation
Opening Date: 10/24/2025
Closing Date: Continuous

Description
We are seeking a dynamic and experienced Business Manager to oversee the operations of our recreation and park services. The ideal candidate will play a crucial role in managing our website, social media presence, and software systems, while also acting as a liaison for human resources. This position will ensure exceptional customer service, oversee memberships, manage budgets, and handle accounts payable within a recreational context. Work is performed under general direction. Supervision is exercised over subordinate personnel.

Examples of Duties

  • Coordinates and oversees the department's daily operations as it pertains to staffing, purchasing, finance, and/or accounting decisions to include review of invoices, vouchers, and bills for payment.
  • Supervises direct reports; assigns, directs, trains, and inspects the work of staff; rewards, disciplines, coaches, counsels, and evaluates staff performance; develops staff schedules; recommends transfers, promotions, suspensions, terminations, and demotions.
  • Oversees and monitors departmental budget preparation and control; assists with requesting bids, evaluating responses, and managing contracts; researches and writes Federal, State, and private grants.
  • Supervises the preparation and maintenance of personnel and other records.
  • Acts as a liaison between the department and other City departments or divisions; consults with officials or other divisions and departments on current issues and projects; represents the department or division head as delegated.
  • Prepares a variety of reports to assist top management in decision-making and to meet regulatory requirements.
  • Assists management with long-term planning including development of agency goals, objectives, and policies; evaluates current department policies, procedures, and projects under way and makes appropriate change recommendations.
  • Oversees the development, maintenance, and improvement of the department's website.
  • Develop and implement a comprehensive social media strategy to promote recreational activities, parks, and community events.
  • Manage and maintain software systems related to recreation management, program registration, facility booking, and workorders, ensuring efficiency and user satisfaction.
  • Collaborate with city's human resources department to support hiring, training, and performance management for department.
  • Ensure exceptional customer service standards are met in all recreational programs through staff training and support. Address customer inquiries and resolve issues promptly to enhance participant satisfaction.
  • Oversee membership enrollment and retention as well as develop and manage communication strategies regarding member benefits and events.
Typical Qualifications
Minimum Education and Experience:
  • Bachelor's degree in business administration or related field and considerable experience in office management including supervising administrative support staff, or equivalent combination of education and experience.
  • Minimum of 3 years of experience in a business management role, preferably in recreation or community services.
  • Experienced in customer service and human resource functions.
Licenses and/or Certifications:
  • Certified Park and Recreation Professional - preferred.
Knowledge:
  • Thorough understanding of public sector laws, regulations, and administration.
  • Technical expertise in functional area.
  • Strong knowledge of website management, social media marketing, recreational programming.
  • General knowledge of grant writing
  • Proficient in financial management and budgeting preferably within a recreational context.
Skills:
  • Strong communication, organization, and time-management skills.
  • Advance proficiency in Microsoft Office Suite and relevant software applications.
Abilities:
  • Ability to build and maintain relationships with all levels of organization and the general public.
Supplemental Information
Work Environment:
  • Work is primarily performed in an indoor, climate-controlled, pleasant environment.
Essential Physical Activities:
  • Grasping, hearing, seeing up close, talking, standing, finger movement, and repetitive motions.

For benefit information, please click on the link below:

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