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Communications Analyst

2 weeks ago

Cleveland, OH, United States AmTrust Financial Full time


Communications Analyst - Operations, IT, and Claims

Job Locations

US-OH-Cleveland

Requisition ID

2025-19629

Category

Operations

Position Type

Regular Full-Time

Overview

We are seeking a highly organized and detail-oriented Internal Communications Leader to support the Operations, IT, and Claims departments of a large, multinational insurance company. This temporary role will focus on managing and tracking all internal communications activities, ensuring clarity, consistency, and timely delivery across multiple business units.

The ideal candidate will have strong project management skills, exceptional attention to detail, and the ability to enhance the visual appeal of executive-level presentations. Broader communications composition will also be part of the role, with AI tools (including Copilot) available to assist in content creation.

Responsibilities

Communications Management & Tracking:

  • Maintain a centralized calendar and tracker for all communications activities across Operations, IT, and Claims.
  • Ensure alignment with corporate messaging and compliance standards.

Executive Presentation Support:

  • Enhance PowerPoint presentations for senior leadership, focusing on visual appeal and clarity.
  • Apply best practices for design and storytelling in executive communications.

Content Development:

  • Draft and edit internal communications (emails, newsletters, intranet posts) in collaboration with department leads.
  • Leverage AI tools (e.g., Copilot) to streamline content creation and improve efficiency.

Stakeholder Coordination:

  • Partner with department heads and communications teams to ensure timely delivery of messages.
  • Act as a liaison between Operations, IT, and Claims for communication priorities.


Qualifications

* Strong organizational and project management skills with attention to detail.

* Proficiency in Microsoft PowerPoint; ability to create visually compelling presentations.

* Excellent written and verbal communication skills.

* Familiarity with AI tools for content creation is a plus.

* Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills:

* Proven experience in internal communications or related field within a corporate environment.

* Experience in insurance or financial services industry.

* Knowledge of internal communications best practices and change management principles.

* Advanced PowerPoint design skills (animations, templates, visual storytelling).

The expected salary range for this role is $30.00-$40.00/hour.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Connect With Us

Not ready to apply? Connect with us for general consideration.