Patient Services Representative
1 week ago
Required Qualifications:
• High School Diploma
• Fully vaccinated and boosted for COVID
• Experience with medical insurance, referral processes, and benefit plans
• 1+ year of recent experience working in an outpatient clinic or medical office setting
• 1+ year of call center experience
Preferred Qualifications:
• 2+ years' recent experience working as a Patient Service Representative
• Experience with the patient check-in process
• Experience with CS-Link/Epic
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
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Arcadia, CA, United States Pacer Group Full timeJob Title: Patient Services Representative Location: Arcadia, CA 91007 Duration: 13 weeks Shift: Day 5x8-Hour (08:00 - 17:00) Position Overview • High School Diploma • Fully vaccinated and boosted for COVID • Experience with medical insurance, referral processes, and benefit plans • 1+ year of recent experience working in an outpatient clinic or...
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Arcadia, CA, United States Pacer Group Full timeJob Title: Patient Services Representative Location: Arcadia, CA 91007 Duration: 13 weeks Shift: Day 5x8-Hour (08:00 - 17:00) Position Overview • High School Diploma • Fully vaccinated and boosted for COVID • Experience with medical insurance, referral processes, and benefit plans • 1+ year of recent experience working in an outpatient clinic or...
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Arcadia, CA, United States Pacer Group Full timeJob Title: Patient Services Representative Location: Arcadia, CA 91007 Duration: 13 weeks Shift: Day 5x8-Hour (08:00 - 17:00) Position Overview • High School Diploma • Fully vaccinated and boosted for COVID • Experience with medical insurance, referral processes, and benefit plans • 1+ year of recent experience working in an outpatient clinic or...
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Arcadia, CA, United States Pacer Group Full timeJob Title: Patient Services Representative Location: Arcadia, CA 91007 Duration: 13 weeks Shift: Day 5x8-Hour (08:00 - 17:00) Position Overview • High School Diploma • Fully vaccinated and boosted for COVID • Experience with medical insurance, referral processes, and benefit plans • 1+ year of recent experience working in an outpatient clinic or...
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