Dveloppeur.se de logiciels snior.e

Overview

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. The Office of the CXO (Chief Experience Officer) is at the forefront of EAs transformation to become a player-first organization. Our CRM Engineering team enables 1:1, personalized, real-time communication across EAs global ecosystem, including omni-channel content delivery through , email, and in-game messaging, backed by modern MarTech infrastructure and marketing science.

The Senior Software Engineer - CRM, reporting to the Sr. Director of Engineering, will build and lead an engineering team focused on leveraging Generative AI to enable scaled low-touch creative content, workflow automation, and lifecycle marketing delivery. This role drives GenAI initiatives for internal tooling to improve developer efficiency across CRM Engineering and to meet players where they are with personalized, data-driven experiences that scale across regions and channels.

Responsibilities

• Technical lead for an AI-first engineering team focused on marketing content workflows, localization, and automation.
• Design and develop scalable systems for creative generation, enabling dynamic, real-time messaging across channels.
• Accelerate the development of omni-channel content workflows to support web, email, and in-game marketing use cases.
• Partner with Product, Marketing, Data Science, and Engineering peers to align GenAI innovation with CRM strategy.
• Integrate with existing MarTech platforms and CRM tools to expand self-service capabilities for campaign creation.
• Contribute to closed-loop reporting, measuring effectiveness of marketing recommendations and ML solutions, iterating based on KPIs.
• Collaborate with broader EA technical stakeholders (IT, EADP, EAX, and DnA) to ensure infrastructure alignment and deliver end-to-end solutions.

Qualifications

• 10+ years in software engineering, with at least 4+ years in a lead solution architect role for complex interconnected systems
• Experience building scaled products (>100M users) with global reach
• Experience building large data solutions focused on individual customer behavior
• Experience with shipping production code utilizing LLMs, prompt engineering, model tuning, and orchestration frameworks (e.g., LangChain, Bedrock, Copilot)
• Familiarity with CRM and MarTech platforms (Salesforce Marketing Cloud, Adobe Experience Platform etc.)
• Strong ability to partner across cross-functional teams, including product, commercial, marketing, and platform
• Demonstrated excellence in written and verbal communication

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

• Pay ranges vary by location; examples include ranges for British Columbia and the United States in the original posting.

In the US, benefits include paid time off, sick time, holidays, parental leave, medical/dental/vision insurance, life insurance, disability insurance, and 401(k). Some roles may be eligible for bonus and equity. In British Columbia, benefits may include vacation, sick time, parental leave top-ups, extended health coverage, life insurance, disability insurance, and retirement plans. Benefits are tailored to local needs and may include additional perks.

About Electronic Arts

We value adaptability, resilience, creativity, and curiosity. We empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. We are an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Entertainment Providers

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