Engagement Director

Req ID: 320512

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Engagement Director to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Role Summary: Oversees the overall engagement with stakeholders, ensuring project alignment with client objectives and maintaining high levels of satisfaction throughout the project lifecycle.

Responsibilities:
• Oversees State level enterprise-wide information technology programs and projects supported by a staff of remotely distributed team members and supervisors.
• Provides strategic direction and oversight to ensure the highest quality service is provided to NTT Data's clients.
• Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision-makers.
• Develops and maintains strong relationships with state Medicaid and social services agencies.
• Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement.
• Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision makers.
• Ensures alignment of project deliverables with business goals and compliance requirements.
• Coaches and develops Delivery Management leaders.
• Identifies opportunities for growth within the client environment.
• Works across the organization to effectively obtain and allocate resources and ensure on-time project and process completion.
• Coordinates the hiring, staffing, and maintaining a diverse and effective team.

Required Skills:

• Minimum of 10 years in project management and client engagement.

• Minimum of 7 years in managing large application development or implementation projects.

• Minimum of 5 years in managing agile web development or integration (SOA) projects.

• Minimum of 3 years in budgeting, business financial and P&L skills.

• Minimum of 2 years in implementation, operations, and maintenance of health care claims processing or eligibility system projects.

• Experience with Medicaid, SNAP or TANF Terminology and Federal Requirements.

• Bachelor's degree in IT, business, or a related field

Preferred Skills:
• Master's degree in IT, business, or a related field preferred

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $114,345.00 to $190,575. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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