Skills Center Outreach Enrollment Specialist

4 days ago

Phoenix, AZ, United States St. Mary's Food Bank Full time

The Skills Center Outreach Enrollment Specialist works with a wide variety of community social service and government agencies to achieve monthly program enrollment objectives by recruiting, evaluating, and enrolling student applicants that meet program criteria. The Enrollment Specialist will be working with adults who are looking for an opportunity to move forward in their lives.

Essential Functions
• Works proactively to ensure all applicants have a positive experience during the applicant and admission process
• Completes all steps of the applicant interview process including scheduling candidate interviews, conducting candidate prescreens, scheduling additional interviewers/intakes, administering drug test, and completing student background information
• Build new applicant referral sources and maintain current partner relationships through on-going marketing, outreach and education efforts including attending offsite events and conducting weekly information presentations throughout the valley
• Creates necessary paperwork and communication relating to new student needs including acceptance/denial letters, reference letters, and student status letters, etc. as needed
• Communicating with external partners regarding applicants
• Schedule and conduct info sessions: Onsite and off-site at agency partners
• Prepares class lists and demographic reports that outline the students that will be starting each class with any pertinent enrollment information
• Provides recruitment and outreach updates to instructors and staff as needed
• Captures and tracks data according to needs of program

Physical Demands/Environment Factors

  • Requires extensive sitting with periodic standing and walking.
  • Requires significant use of personal computer, phone and general office equipment.
  • Needs adequate visual acuity, ability to grasp and handle objects.
  • Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
  • Will require off-site travel (not overnight)

Minimum Qualifications
• Bachelor's degree and/or two years' experience in a related position
• Strong organization skills, accurate, and detail-oriented
• Strong work ethic, ability to learn quickly and adapt to change
• Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
• Exhibits sound judgment and swift decision-making skills
• Valid AZ Driver's License
• PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. Demonstrated ability to build and maintain relationships with internal and external stakeholders. Ability to work in a fast-paced team environment.

Skills and Abilities
• High desire, motivation and comfort level helping at-risk individuals of diverse ethnic and educational backgrounds facing significant personal barriers to achieve greater self-sufficiency in their life through job training and placement. Includes working with individuals currently incarcerated pre-release
• Excellent written and verbal communication skills and the ability to speak persuasively to a variety of audiences including funders, agency partners, staff, students, Senior Staff, and Board Members.
• Previous recruitment, sales, and/or outreach experience
• Ability to foster and build positive relationships with others in all situations
• Ability to critically review, summarize, and report findings and recommendations
• Excellent organization and time management skills
• Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve result
• Ability to manage multiple tasks simultaneously
• Proven ability to handle adversity in a calm, professional, and confident manner.
• Ability to be compassionate and non-judgmental.
• Able to communicate with a wide range of individuals at varying levels of responsibility
• Proficient in Microsoft Office

What we offer:

Competitive Compensation Package:
Competitive Pay starting at $48,000
401(k) Retirement Savings Plan with a generous employer match
Employee Referral Bonus Program
Tuition Assistance
Comprehensive Benefits:
Medical and Insurance Coverage
An employee-only medical plan at no cost to you
4 low-cost employee-only, spouse and/or family member medical plans
Vision and Dental coverage
Health Savings Account generously funded by the employer and Flexible Spending Account options
Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
Employee Assistance and Wellness Programs
Optional Pet Insurance and Legal Shield Identity Theft offering
Time Off
15 PTO days, accrued bi-weekly, that increases with length of service
40 hours of Personal/Sick time
8 Company Paid Holidays
This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

Qualified candidates are invited to submit their resume to: Careers - St. Mary's Food Bank.

St. Mary's Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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