Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator supports patient management, re-admits, and supports the clinicians in providing timely patient care. They are the first point of contact for patients and visitors. This role ensures a smooth, welcoming and efficient experience by managing check-ins, inbound and outbound calls, patient inquiries and administrative tasks that support overall operations.

Work Schedule: Monday- Friday, 8 AM-5 PM

Location: 1259 S Pinellas Ave, Tarpon Springs, FL 34689

Primary Responsibilities:

• Centralized scheduling, making appointments, outreach to patients
• Greets patients as they arrive and manage 15-minute wait time
• Assists patients with intake processes including copying required documents
• Collects co - payments, co - insurance and deductibles and issues receipts
• Processes walk - in patients and visitors
• Answers phones and schedules appointments
• Manages medical records (maintains, files / scans, prepares for schedule)
• Ensures all correspondence is scanned and / or filed in a timely manner
• Processes requests for medical records release and maintains appropriate logs, etc.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience with data entry
• 1+ years of customer service experience
• 1+ years of experience working in medical office with understanding of procedures and medical terminology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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