Deposit Operations Intern
2 weeks ago
The Deposit Operations intern will support the daily functions of the operations team by assisting with account maintenance and compliance-related tasks. This role provides hands-on experience in operational workflows, regulatory requirements, and customer service standards within the banking environment. The intern will collaborate with team members to ensure accuracy, efficiency, and adherence to internal policies and procedures, while gaining practical knowledge of deposit products and back-office operations.
Core Responsibilities
- Support the team with deposit account documentation review
- Assist with document imaging
- Participate in fraud monitoring and debit card maintenance
- Help with compiling and updating department documentation and procedures
- Assist in processing client notices and reviewing reports under supervision
- Complete special projects and administrative tasks as needed
- Developing and organizing a centralized SharePoint resource library for Deposit Operations procedures
- Collaboration with other bank departments
- As this is an internship role, growth, and learning will be a continuous process. We expect the associate to be working with a mentor on a regular basis to help further develop banking operations and soft skills.
- May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work.
- Performs other bank related duties as assigned by supervisor.
Skills/Experience You'll Need
- Currently enrolled at an accredited 2-year junior college or 4-year college/university.
- Have demonstrated leadership skills and participation in school and community activities.
- Experience with technical writing preferred.
- Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
- Strong communication and interpersonal skills.
- Experience with Microsoft Word, PowerPoint, Excel, and SharePoint.
- Demonstrated research and problem-solving skills
- Proven organization skills with exceptional attention to detail
- Works well in a team environment.
- Temporary Employment/Seasonal Employment in Summer 2025
- Generally, within Monday through Friday 8:00 AM to 5:00 PM.
- Limited travel to Iowa branches.
Our People-Centered Culture
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.
At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
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