Customer Success Intern, Summer 2026
1 week ago
Are you ready to do meaningful work that actually makes a difference - not just another summer gig? At Inmar Intelligence, we don't just build technology, we power the modern marketplace. For over 45 years, we've been the trusted partner of some of the world's biggest brands, retailers, and healthcare organizations. From saving consumers billions to making healthcare safer and more efficient, our data-driven solutions shape the way businesses operate.
But what truly sets us apart is our culture. At Inmar, you'll experience a High Challenge, High Support environment that pushes you to grow - without going it alone. We believe in:
- Raising the bar in everything we do
- Seeking truth together, through collaboration and learning
- And putting our Customer First
About this Opportunity
Inmar's Summer Internship Program offers a dynamic and enriching experience designed to give students real-world exposure to a professional environment while contributing meaningfully to company initiatives. Interns will split their time between a high-impact cross-functional team project and department-specific responsibilities assigned by their direct manager.
The Customer Success Intern will support the Digital & Media Customer Success team in helping our clients achieve their goals through Inmar's digital and media solutions. This role offers hands-on experience in customer relationship management, analytics, and cross-functional collaboration.
As a Customer Success Intern, you'll assist in day-to-day account activities, help monitor campaign performance, and contribute to projects that drive customer satisfaction and business growth. You'll gain exposure to marketing, analytics, and digital media and incentives while working alongside experienced professionals in a supportive, high-energy environment.
During this internship, you will:
- Learn how Customer Success teams build strong relationships that promote client retention and satisfaction.
- Gain practical experience with digital incentives and media, data analytics, and e-commerce operations.
- Work closely with mentors and team members across analytics, sales, product, marketing and operations.
- Develop communication, presentation, and analytical skills through real-world projects.
- Experience how emerging technologies, including artificial intelligence (AI), are transforming the customer success landscape and empowering teams to deliver smarter, more personalized client solutions.
- Support the Customer Success team in managing client relationships by helping prepare meeting materials, performance reports, and follow-up documentation.
- Assist in coordinating campaign timelines and deliverables with cross-functional teams such as analytics, operations, and product.
- Help analyze campaign and customer data to identify trends, opportunities, and areas for improvement.
- Participate in internal team meetings and client calls to gain insight into customer success best practices.
- Contribute to process improvement or research projects that enhance the customer experience or internal efficiency.
- Explore ways to leverage artificial intelligence (AI) and automation to improve client engagement, streamline reporting, and generate innovative insights - no prior AI expertise required, just enthusiasm for learning and experimentation.
- Assist in documenting best practices and standard procedures for customer engagement and program execution.
- Partner with team members to track key metrics and provide updates on customer initiatives and outcomes.
- Rising junior or senior currently pursuing a Bachelor's degree in Marketing, Business, Communications, or a related field.
- Strong written and verbal communication skills.
- Interest in digital media, marketing technology, or client relationship management.
- Excitement about the role of artificial intelligence (AI) in shaping the future of marketing, analytics, and customer experience.
- Willingness to explore new AI tools and approaches that enhance creativity, productivity, and client impact.
- Highly organized, detail-oriented, and eager to learn.
- Ability to collaborate within a fast-paced, team-oriented environment.
- At Inmar, our Summer Intern Program offers more than a foot in the door-it's a chance to dive into real-world projects in fast-moving industries like healthcare, retail, and digital commerce. You'll work alongside experienced professionals, gain hands-on experience in AI, automation, and data strategy, and see how innovation shapes the future of business.
- We provide a collaborative, inclusive environment where your ideas matter. Through mentorship, cross-functional networking, and resume-worthy projects, you'll grow both personally and professionally. Interns also benefit from ongoing learning support and access to career pathways.
- At Inmar, we value diverse perspectives, champion community impact, and believe in turning potential into purpose. Join us and make this summer count.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
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Winston-Salem, NC, United States Inmar Full timeDiscover Your Future with Inmar Intelligence: Where Potential Meets Purpose Are you ready to do meaningful work that actually makes a difference - not just another summer gig? At Inmar Intelligence, we don't just build technology, we power the modern marketplace. For over 45 years, we've been the trusted partner of some of the world's biggest brands,...
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