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Mobile Service Technician

2 weeks ago

New Holland, PA, United States New Holland Auto Group Full time

We are looking for a Mobile Service Technician to join our growing team The right candidate will have a strong service technician background. Previous experience is preferred but not required.  The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. 

By working at New Holland Auto Group, you can be a part of a brand that honors the past, and is invested in the future. Join the New Holland Family where we value service to each other and the world as much as to our customers

Benefits:

  • Health, Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible work schedule

  • Uniforms provided

Responsibilities: 

  • Provide an exceptional customer experience to drive loyalty

  • Engage with many different customers each day and represent the dealership

  • Organize and prepare for the day’s appointments

  • Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

  • Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication

  • Accurately document vehicle repairs/work performed on the repair order

  • Stay informed of Ford technical bulletins and complete required training

  • Able to work occasionally in challenging weather conditions

  • Able to drive and maintain a company vehicle responsibly

Qualifications:

  • Detail-oriented and organized

  • Valid driver license

  • Ford certifications are desirable but not mandatory

  • Customer oriented mindset

  • Ability to communicate professionally with customers regarding repairs needed 

  • Service Technician experience preferred

  • Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.