System Administrator III

Vibrint is a trusted provider of mission-critical systems and analysis that transform our customers' capacity and capability in harvesting and harnessing data. Working alongside many of the most talented professionals in public service, we work tirelessly to create and sustain new solutions and services that meet the stringent demands across a variety of customer missions.

Our people know they'll be doing work that matters at the heart of the national security mission, exploring new possibilities at the cutting edge of technology. They know they will be well-rewarded and recognized for their commitment. Our people know they will enjoy plentiful opportunities to grow, thrive, and have fun as a member of the Vibrint family. Join Vibrint, where your career is a priority, and your future is our shared goal.

We are seeking a System Administrator III for a future funded role who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Position requires an active TS/SCI with polygraph level clearance. US citizenship is required.

Required Skills:

Ability to:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications: Bachelor's degree in a technical discipline and ten (10) years of system administration experience or fifteen (15) years' experience in lieu of degree.

The pay range for this position is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to provide an equitable and competitive comprehensive compensation package. These considerations include, but are not limited to, contracted rates, education, certification(s), experience, specific competencies required for this position, and geographic location.

Vibrint's comprehensive compensation package includes but is not limited to: competitive salary; annual merit-based salary increase and discretionary bonus program; 401(k) plan with a company contribution; 11 paid federal holidays; 160 hours of paid time off; medical, dental, vision, life and short- & long-term disability insurance; employee assistance program; and a generous professional development allowance.

Equal Opportunity Employer:

All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, citizenship, family structure, marital status, disability, veteran or military status, or any other characteristic protected by law in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

An equal opportunity employer/disability/vet. .

Please apply for immediate consideration.

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