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Customer Relations Representative

2 weeks ago

Glen Allen, VA, United States John Patterson - State Farm Agent Full time

Responsive recruiter

Replies within 24 hours

Benefits:

  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About our Agency:We're a locally rooted, fast-moving insurance agency that believes in doing business the right way-with energy, integrity, and a genuine connection to our community. From helping our neighbors find the right coverage to sponsoring local events, we take pride in showing up and making a difference where it matters most.

At our agency, we reward hard work and create an environment where people genuinely love coming to work. Team members enjoy top-tier benefits, including Gold Plan health insurance, retirement matching, and paid time off to recharge. We celebrate success with bonuses, swag giveaways, and exciting trips that you can earn based on performance.

We're a top 5% State Farm agency, so you'll be part of a winning culture that values teamwork, recognition, and growth. We believe in celebrating achievements together, whether it's through our annual holiday party or daily encouragement and support. If you're someone who thrives on connection, loves a challenge, and wants to be part of something bigger than yourself, this could be the place where you build a lasting and rewarding career.

What You'll Do:
  • Help local families and businesses protect what matters - homes, vehicles, lives, and livelihoods.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Deliver fast, friendly, expert-level service that customers can count on.
  • Offer guidance on policies in a way that's clear, honest, and tailored to each client.
  • Handle quotes, billing questions, and policy updates with professionalism and care.
  • Collaborate with a close-knit, upbeat team that supports each other and celebrates wins.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $45,000.00 - $60,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
  • Our office is located in Glen Allen, VA.
  • I have been a State Farm agent since 1985.
  • I am a proud graduate of James Madison University, B.B.A..
  • We currently have 11 team members at our agency.

We look forward to speaking with you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.