Call Center Rep

3 days ago

St Louis, MO, United States BJC HealthCare Full time

City/State: Saint Louis, Missouri

Categories: Support Services

Job Status: Full-Time

Req ID : 98577

Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Additional Information About the Role

Barnes-Jewish Hospital needs You

Join the Telecommunications department as a Call Center Rep on our flagship academic campus Learning and growing are a part of the normal workday at Barnes-Jewish Hospital . Come join our team

Schedule:

  • 40 Hours Per Week

  • 3:30 pm - 12:00 am

  • One Weekday Off

  • Must work every other weekend (Sat & Sun)

  • Mandatory Overtime Required

  • Works 3 major holidays per year

  • Must be able to train on days, evenings and nights.

Come thrive with BJC HealthCare

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor.¿ It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members.¿ The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations.

Preferred Qualifications

Role Purpose

Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.

Responsibilities

  • Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.

  • Answers incoming calls according to department guidelines.

  • Provides paging service.

  • Provides clerical duties, organizes and maintains records.

  • Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

Minimum Requirements

Education

  • High School Diploma or GED

Experience

  • Call Center Rep-Evenings

    21 hours ago

    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Support Services Job Status: Full-Time Req ID : 99343 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our...

  • Call Center Rep

    1 week ago

    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Support Services Job Status: Part-Time Req ID : 99857 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our...

  • Call Center Rep

    7 days ago

    St Louis, MO, United States BJC HealthCare Full time

    City/State: Saint Louis, Missouri Categories: Support Services Job Status: Part-Time Req ID : 99857 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our...

  • Call Center Agent

    23 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    22 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    22 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    23 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    1 day ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    11 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...

  • Call Center Agent

    19 hours ago

    St Louis, MO, United States Aya Healthcare Full time

    Call Center Rep (PT- Overnights) - Saint Louis, Missouri Join the Telecommunications department as a Call Center Rep on our flagship academic campus at Barnes-Jewish Hospital! Learning and growing are a part of the normal workday. Come join our team! Schedule: 32 Hours Per Week 11:30p-8a Must work every Friday-Sunday and Tuesday Mandatory Overtime Required...