Medical Secretary

4 days ago

Sioux Falls, SD, United States Encompass Wellness Full time

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Medical Secretary to join our team The Receptionists or Medical/Administrative Secretary is the first line of communication for the individuals accessing our services and are an essential component of making our office run smoothly. Medical/Administrative Secretaries are responsible for scheduling appointments, collecting payments, gathering, and updating records by obtaining the appropriate information from clients and setting up pay sources in preparation for billing. Being skilled in Microsoft Office and Azalea are necessary to perform the required tasks. Receptionists must have excellent communication and customer service skills, as well as the ability to multitask and stay organized.

Responsibilities

Treat all clients and staff in a welcoming and professional manner.

Answer phone calls and direct them appropriately.

Ensure clients complete all paperwork necessary to ensure the intake process is accurate and efficient.

Obtain complete and accurate client information.

Verify and update client information at each appointment.

Fill in cancellations and no-shows with clients on the waiting list.

Schedule appointments according to office guidelines and providers preferences.

Maintaining the provider’s schedules and preparing for the following day.

Copy and scan client’s hardcopy materials (e.g. ID, referrals, cards, etc.) into the correct location in the correct software.

Use Azalea software to manage client records; reinforce and uphold patient confidentiality as required by HIPAA.

Opening or closing the clinic.

Responsible for operating and maintaining office equipment.

Inventory supplies/materials as needed.

Maintain the cleanliness of the reception area.

Alert supervisor to anticipated or actual problems and/or concerns in a timely manner, so that preventive measures and/or solutions may be initiated.

Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.

• Fluent in the use of Microsoft Word, Excel and other applications.

• Experience working in a medical health environment as receptionist or intake personnel.

• Ability and willingness to work cooperatively with others.

• Maintains and exercises a high degree of discretion when dealing with confidential information.

• Flexibility in workflow

• Ability to multi-task in high-stress situations

• Proficient use or ability to learn multiple technology platforms.

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