Senior Manager, Histology Operations

Looking for an individual to manage and lead a fast-paced Histology Department at Zion Medical Center. The Histology department services three Medical Centers in San Diego County. The Histology Manager will work closely with the Operational Manager of Pathology and the Chief of Pathology to ensure the department functions at a high level with quality as its primary focus.

Job Summary:
Leads strategic business planning and development by conceptualizing the development of strategies and socializing buy-in with senior leadership for strategy implementation regarding data management via data-driven alignment with broader business goals. Manages project execution and management by establishing standards for leader and team accountability during collaborations with stakeholders across functions and/or organizations and influencing the development of strategies to ensure expectations are met. Drives process monitoring and improvement by leading supervisors and managers to connect the teams process to up and downstream processes and defining process requirements using strategic intent. Monitors legal, regulatory, and compliance adherence by managing and influencing multiple cross-functional teams to ensure others are provided with information on new or updated organizational and departmental policies, guidelines, and procedures. Leads the development of policies and procedures by enabling teams with necessary resources for the development of policies and procedures pertaining to applicable functions and scope. Leads training efforts by leading team members who develop complex training requirements to ensure compliance with regulatory and internal standards.

Essential Responsibilities:

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
• Leads strategic business planning and development by: conceptualizing the development of strategies and socializing buy-in with senior leadership for strategy implementation regarding data management via data-driven alignment with broader business goals, which may include: writing grant proposals and conducting and publishing research; organizing, leading, and defining advanced structures of work including project inputs, requirements, potential risks, and success metrics in strategic business objectives and outcomes, as well as serve as a director when needed; and leading team members to collaborate cross-functionally to align on the project scope, and highly complex and long-term project deliverables and timelines for department or functional initiatives.
• Oversees project execution and management efforts by: championing team members to collaborate with stakeholders across functions and organizations to ensure the project is executed and project-based changes are implemented; sponsoring advanced strategies to ensure expectations around tracking, reporting, and coordinating project-related activities are met and risks and issues (e.g., financial forecasting) are identified and escalated, and engaging others across function and organization to implement them; and setting standards across organizations and influencing enterprise expectations for project-related expectations are clarified, understood, documented, met (e.g., coordinating logistics, and preparing meeting agendas and materials), and engaging others across function and organization to implement them.
• Champions process monitoring and improvement by: partnering and influencing the decisions of cross-functional leadership to transform cross-regional business objectives and processes; empowering team leaders to maintain, optimize, and transform highly complex and long-term processes for enterprise initiatives to increase efficiency of systems, which may include: maintaining benefit plans, ensuring new benefit plans or changes to existing benefit plans have been implemented successfully; establishing organizational priorities for research plans that identify new and/or existing business operating models and innovative approaches to solutions support (e.g., new care delivery models, improving access to care and clinical care delivery); establishing industry leading standards and priorities for strategies to collect data to determine the nature and requirements of process related improvements; driving cross-functional stakeholder engagement and communication throughout projects to ensure teams are aligned to gather information and implement process improvements; and leading and empowering teams to provide the preparation of documentation to communicate updates, changes, or adjustments to enterprise systems, processes, accreditation, or compliance.
• Monitors legal, regulatory, and compliance adherence by: managing and influencing multiple cross-functional teams to ensure others are provided with information on new or updated organizational and departmental policies, guidelines, procedures, which may include: conducting bill/claim audits, assessing policy/procedure violations to claims, recording audit findings; and encouraging others to perform highly complex and long-term project related work in accordance with established federal, state, and local policies, guidelines, procedures, laws, regulations (e.g., federal, state and contractual leaves of absence, ADAAA, Workers compensation, and Return to Work issues to employees and managers), collective bargaining agreements, and within established service expectations.
• Leads efforts to develop policies and procedures by: enabling teams with necessary resources for the development of policies and procedures pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements; and leading team members who apply strategies to write internal, function-level policies that adhere to departmental, organizational, and industry guidelines, and standards.
• Leads training efforts for by: leading team members who develop complex training requirements to ensure compliance with regulatory and internal standards; leading team members who develop training programs for stakeholders and ensuring relevant training certifications are up to date and valid; and leading others to develop highly complex and long-term project-based training curriculum for a wide variety of operations related activities.

Minimum Qualifications:

• Minimum one (1) year of experience managing operational or project budgets.
• Minimum five (5) years of experience in a leadership role with or without direct reports.
• Bachelors Degree in Business/Business Administration, Healthcare/ Healthcare Administration, or related field AND Minimum six (6) years of experience in data analytics, healthcare business operations or business process analytics, project management or a directly related field OR Minimum nine (9) years of experience in data analytics, healthcare business operations or business process analytics, project management or a directly related field.

Additional Requirements:

• Knowledge, Skills, and Abilities (KSAs): Systems Thinking; Business Acumen; Business Documentation; Business Planning; Collaborative Innovation; Data Stewardship; Business Process Improvement; Operations Management; Health Care Outcome Data; Project Management; Work Process Design; Business Strategy Leadership

Preferred Qualifications:

• Two (2) years of experience managing operational or project budgets.
• Four (4) years of experience in a leadership role of a large matrixed organization.

Primary Location: California,San Diego,Zion Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 06:00 AM
Working Hours End: 06:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: ZION MEDICAL CENTER - Pathology/Lab-Histology - 0806
Pay Range: $109900 - $142120 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.
Travel: Yes, 10 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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