Restaurant Team Member

2 weeks ago

Miami Lakes, FL, United States Dunkin Full time
Position Title:Restaurant Team Member

Reports To:Restaurant Manager

Overview

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:
  • Follow Brand standards, recipes and systems
  • Follow food safety standards
  • Prepare food and beverages
  • Assemble and package orders and serve to guests
  • Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
  • Maintain a clean and organized workstation
  • Clean equipment and guest areas
  • Stocking items such as cups, lids, etc at workstation
  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
  • Follow speed of service standards
  • Serve and communicate with guests
  • Maintain a guest focused culture in the restaurant
  • Communicate effectively with managers and coworkers
  • Organize and maintain stock room and refrigerated areas
Education/Experience:
  • None
Key Competencies
  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
Physical Demands/Working Conditions:
  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects including boxes, ice and product up to 20lbs (if applicable)
  • Working in a small space

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