Customer Service Advisor

4 days ago

Worcester, MA, United States ScrubaDub Auto Wash Centers Full time

Job Type

Full-time, Part-time

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties:

  1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service
  2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
  3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.


Requirements

Qualifications and Skills:
  • The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
  • The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
  • Good verbal & written communication skills preferred
  • Basic computer skills to enter customer information as needed into our database
  • Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
  • Grit - you'll be working outside in the cold and the heat
Benefits:

Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
  • Average wage of $17-20 per hour, with wages and performance based bonus included
  • Health Insurance option for full time employees
  • 401K Retirement plan with 3% employer match
  • Free carwashes for your personal vehicle
  • Growth potential at a fast growing company

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