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Municipal Court Clerk
3 weeks ago
Location: Colorado Springs, CO 80904
Duration: 3 to 6 Months
Shift: Monday Friday 8:00AM 5:00PM
DESCRIPTION / POSITION OVERVIEW:
The purpose of this position is to perform, in a team-oriented environment, a variety of clerical duties in support of the court and the business processes; provide prompt access to justice with internal and external customer service through electronic communication, telephone support, and personal interactions; accountable for all aspects of the position including case management, records processing, and file maintenance; interprets and carries out judge's orders; creates and maintains official court records; researches cases; schedules court dates, files pleadings, and related court documents; processes payments, reconciles cash drawer, and monitors outstanding payment plans; issues and serves subpoenas, certifies court documents, and provides court testimony; notifies law enforcement of wanted individuals; and authority may be granted as a special police officer appointment for service of warrants and initiation of summons and complaint from converted parking tickets.
DISTINGUISHING CHARACTERISTICS:
• This is the entry-level class in the Municipal Court Clerk series. This class is distinguished from the (II level) by the performance of more routine tasks and duties assigned to positions within the series and by the level of supervision required in the performance of assigned duties.
• Since this class is typically used as a training class, employees may have only limited or no directly related work experience.
ESSENTIAL FUNCTIONS
• Determines the needs of court customers and proceeds appropriately in accordance with current policies and procedures; acts as a liaison between defendants, court personnel, and judges; builds productive customer relationships; interprets and explains court orders and instructions; creates and maintains official court records; advises defendants of processes and procedures for case resolution; responds accordingly with follow-up action; researches cases and provides prompt responses; schedules court dates; provides referral information; converts parking tickets to summons and complaints and provides testimony in court; answers a large volume of calls through main phone lines; enhances public trust and confidence through coordination with law enforcement in the service of warrants and detainment of defendants; follows established safety and security procedures.
• Ensures the integrity of financial transactions in accordance with auditor requirements; accurately accepts, verifies, and processes all case payments; processes non-sufficient funds collections; maintains escrow accounts such as jury deposits and bail for payment, refund, or forfeiture of funds following established procedures; reconciles daily cash drawer; processes, completes, and compiles all reports, forms, and supporting documentation for daily deposits; follows security procedures; provides a proactive approach to the collection of outstanding funds through phone calls and reminder letters; tracks outstanding balances and responds accordingly through appropriate follow-up actions; submits requests for warrants as necessary.
• Provides court records management and file maintenance by reviewing, processing, and preparing all criminal, traffic, and parking citations received by the court; maintains accurate physical and electronic court records; provides technical support and services to judges, court staff, and other court participants in the preparation of court dockets and related paperwork; processes legal pleadings and reviews for legal sufficiency and proper service; files and/or scans court-related documents; issues and serves subpoenas; prepares a variety of forms, documents, ad-hoc letters, and correspondence; certifies court documents; and protects and maintains confidential records according to established policies and procedures.
• Processes incoming and outgoing mail; distributes documents received by the court; maintains audit trails of all mail payments received; generates reports; researches information; authenticates proper jurisdiction and summarizes information; updates files; follows up on inquiries; and verifies information.
EDUCATION AND EXPERIENCE EQUIVALENCY:
• One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.
TECHNICAL SKILLS:
• Work requires intermediate skills and knowledge in approaches and systems, which support the design and implementation of major programs and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
ADDITIONAL INFORMATION:
• Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same work as those directed and includes overseeing work quality, training, instruction, and scheduling work. Work may require the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
SUPERVISION RECEIVED:
• Receives Direction: This classification normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results.
• There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.
