Desktop Support Engineer
4 days ago
Location: Chesterfield VA (Chesterfield County)
Skills required
PC Hardware Deployment and Service Required
Customer Service Required
Supporting Windows in a professional environment Required
Application Support Required
Able to lift and carry computer equipment as needed, up to 30 lbs. Required
Job Description
**local candidates required
**duration is for approximately four months only
**candidates will be required to work onsite 100%, NO exceptions
Onsite resource to support users in an enterprise environment, including helpdesk and system support activities.
Seeking staff augmentation resources to assist with deployment of computers using our automated systems for a specific computer refresh project. Diagnose various problems encountered during initial rollout. Completion of various other hardware/software requests as needed. Other tier 2 helpdesk duties as needed.
An ideal candidate will be able to install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers.
An ideal candidate will have advanced- level skill at supporting Microsoft Windows 10 and higher operating systems; advanced-level skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, ACTIVE DIRECTORY, and print servers; understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc.); ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority; ability to complete assigned projects independently and within a team environment.
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