Customer Service Representative

2 weeks ago

Houston, TX, United States Destination Knot Full time
Customer Service Representative - Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service-all from your home office.

Key Responsibilities:

Help clients choose and book hotel accommodations

Provide details on amenities, pricing, and availability

Manage reservation changes and maintain accurate records

Communicate professionally via phone, email, and messaging

Qualifications:

Strong communication and hospitality skills

Professional, detail-oriented, and self-motivated

Basic computer proficiency and reliable internet

Customer service or hospitality experience is a plus

What We Offer:

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on performance

Travel discounts and perks

Apply today and help clients plan their perfect stay with Destination Knot

$45,000 - $65,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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