Patient Care Coordinator PRN

2 weeks ago

Pocatello, ID, United States Mountain Land Physical Therapy Full time

Job Type

Part-time

Description

Location: Various Clinics including Pocatello East, Pocatello Golds, and Pocatello Campus (various clinics in Pocatello area)

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You'll Do:

Greet and check in patients, creating a friendly and professional first impression

  • Manage physical therapists' schedules using our scheduling software
  • Collect co-pays, co-insurance, deductibles, and private payments at time of service
  • Answer phones and respond to emails with exceptional customer service
  • Maintain HIPAA compliance and confidentiality in all patient interactions
  • Keep the front desk and waiting area organized, efficient, and welcoming
  • Assist with medical record updates and administrative tasks
What We're Looking For:
  • Previous front office, medical receptionist, or customer service experience preferred
  • Comfort using Microsoft Office and learning a scheduling software
  • Strong communication and multitasking skills
  • Friendly, team-oriented personality with a professional demeanor
  • Willingness to learn and grow in a healthcare setting
Why Join Us:
  • Supportive team culture with mentorship at every stage of your career
  • Room to grow into roles in medical billing, office management, or clinic operations
  • Work that makes a difference by helping patients on their journey to recovery
Requirements
  • High school diploma or equivalent
  • Friendly, professional communication skills
  • Comfortable using computers and learning new software
  • Able to multitask in a fast-paced clinic
  • Reliable and punctual
  • Customer service or office experience preferred


Salary Description

$18 - $20/hour

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