Overnight Member Services Representative

1 day ago

Round Lake, IL, United States Crunch Fitness Full time

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Overnight MSR | Fit Fusion

Overview

The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.

Responsibilities

Manages cleaning assignments during the overnight shift.

Prepares the facility for the AM shift.

Greets all members & guests with a focus on member engagement and retention.

Assists with membership, retail and tanning product sales.

Promotes membership privileges including tanning, group fitness, small group training and childcare.

Delivers on new member enrollment expectations.

Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.

Answers phones in a courteous, helpful, professional manner

Communicates special events to members and guests,

Facilitates all member requests or forwards to a manager.

Maintains a professional and courteous disposition.

Is an expert in all club facility, services, programs and schedules/hours of operation.

Maintains a clean and organized work area.

Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.

Performs opening and closing checklist and duties.

Requirements

Minimum 1 year of experience in a service-oriented position preferred.

Ability to communicate effectively and demonstrate proficiency in reading and writing skills.

Strong customer service orientation

CPR/AED certification required (can be obtained within 30 days of hire)

Physical Requirements

Must be able to lift or move up to 50lb.

Physical effort required for daily duties include prolonged standing and walking.

Reporting Structure

Reports directly to the General Manager and Assistant General Manager.

  • Overnight Team Member

    2 days ago

    Lake in the Hills, IL, United States Flynn Taco Bell Full time

    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our employees. We are proud to offer an encouraging and inclusive work environment where...

  • Office Representative

    1 week ago

    Round Lake, IL, United States Alejandro Pizarro - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Round Lake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alejandro Pizarro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....

  • Office Representative

    5 days ago

    Round Lake, IL, United States Alejandro Pizarro - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Round Lake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alejandro Pizarro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....

  • Office Representative

    1 week ago

    Round Lake, IL, United States Alejandro Pizarro - State Farm Agent Full time

    Replies within 24 hours Position Overview State Farm Insurance Agent located in Round Lake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alejandro Pizarro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Office Representative

    7 days ago

    Round Lake, IL, United States Alejandro Pizarro - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Round Lake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alejandro Pizarro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....

  • Office Representative

    1 day ago

    Round Lake, IL, United States Alejandro Pizarro - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Round Lake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alejandro Pizarro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....

  • Overnight Custodian

    2 days ago

    Round Lake, IL, United States Crunch Fitness Full time

    Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Custodian| Fit Fusion Overview The Custodian is responsible for maintaining a clean, safe, and welcoming environment for our members, club staff and guests. Responsibilities Perform daily cleaning and sanitizing of all areas of the club,...

  • Overnight Custodian

    1 day ago

    Round Lake, IL, United States Crunch Fitness Full time

    Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Custodian| Fit Fusion Overview The Custodian is responsible for maintaining a clean, safe, and welcoming environment for our members, club staff and guests. Responsibilities Perform daily cleaning and sanitizing of all areas of the club,...

  • Guest Service Representative

    2 weeks ago

    Lake Forest, IL, United States Forester Hotel Full time

    Job Description Guest Services Agent Reports to: Front Office Manager Department: Front Office OUR STORY As the first boutique-inspired offering from Hyatt Place and the first hotel to open in Lake Forest, IL since 1929, The Forester Hotel is the natural selection for modern comfort and evolutionary service. Founded on the motto of "Love of Science and...

  • Guest Service Representative

    3 days ago

    Lake Forest, IL, United States Forester Hotel Full time

    Job Description Guest Services Agent Reports to: Front Office Manager Department: Front Office OUR STORY As the first boutique-inspired offering from Hyatt Place and the first hotel to open in Lake Forest, IL since 1929, The Forester Hotel is the natural selection for modern comfort and evolutionary service. Founded on the motto of "Love of Science and...